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All 9 Westlake hotels

TownePlace Suites Cleveland Westlake: Traveler Reviews

2.0 of 5
25052 Sperry Drive, Westlake, OH 44145
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Ranked #6 of 9 hotels in Westlake
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28 reviews from our community

    Trip type
Traveler rating
    4
    13
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Date Rating
Eastham, Massachusetts
Top Contributor
77 reviews 77 reviews
19 hotel reviews
Reviews in 42 cities Reviews in 42 cities
44 helpful votes 44 helpful votes
“Cheap Place to Sleep”
2 of 5 stars Reviewed October 31, 2011

The TownPlace Suites are tucked back by the Park and Ride lot behind the Marriott Coutyard. You get a lot of space for your money including your own kitchen. The room seemed very worn out with residual odors from past tenants or pets. The A/C rattled at night until we figure out how to secure the lid over the controls. The staff seemed friendly but not very attentive to the guests. The Interstate provides good access to downtown Cleveland but that can be said for most of the lodging in Westlake. We ate at Bob Evans because the free breakfast didn't amount to much.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask CapeCarl about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coral Springs
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Convenience is a Plus”
3 of 5 stars Reviewed October 30, 2011

We stayed here for 4 nights for a reunion. Towne Place Suites is a great base location for the western suburbs of Cleveland.....right off an expressway. Also only a 15-20 minute drive to airport. Staff was friendly and helpful. My husband enjoyed using the gym equipment.The facility seemed tired to us, and although their website says breakfast is included, be aware that it is a self serve basic breakfast, and no place to eat it except in your room. (I'm assuming that's because the units have mini kitchens.) Pets are allowed in this facility and we had a barking dog on our floor. We would have preferred the Marriott Courtyard which is in front of Towne Place Suites, but there was no vacancy. If you are visiting for an event, the Courtyard has a breakfast gathering place which would allow you to eat & visit with other friends attending the same event.

  • Stayed September 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask JLSCoralSprings_FL about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Decent Place for a long term stay, rate includes grab and go breakfast.”
4 of 5 stars Reviewed July 9, 2011

My 2 children and I spent 10 nights at the Towneplace Suites by Marriott in Westlake in June, 2011. We were in the midst of relocating, and wanted somewhere that had more space than the usual hotel room. Our suite was a 1 bedroom, which had a seperate bedroom, living area, bathroom and kitchen area. The bedroom had a queen bed, and the room was a bit small, had to close the door to watch the TV. The living area was nice, a fold out couch, table and 3 chairs, TV and bookcase. The bathroom was extremely small, the sink area was OK, the the toilet/bathtub area was so small that you could barely close the door while in there. The hotel did offer free WI-Fi service, but you had to be plugged in for it. The kitchen was a full kitchen, that had several pots, pans, etc. as well as a dishwasher. The grab and go breakfast was always the same, juices, milks, cereals, bagels, muffins, coffee. There was a very small store that sold basics, as well as a laundry room. They also have a small outdoor pool which was nice to have. Guests staying here get use of the 5 Seasons Country Club which is 1 exit down the road. I highly recommend using a pass during the summer - the outdoor pool is amazing! The hotel is surrounded by many restaurants that can be walked to, and easily accessible off of I-90. Overall, we enjoyed our stay, but had there been more than 3 of us, I think it would have been too small for that long of a stay.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask givepa about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Top Contributor
71 reviews 71 reviews
39 hotel reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
“Good value for low price”
4 of 5 stars Reviewed December 30, 2010

We got a room here for a couple days to use as a "home base" while visiting family in neighboring Lakewood. The desk clerk tried to talk us into a "one bedroom" which was really too big for 1-2 people, especially since we weren't going to be in it that much. The "studio" for about 75-80 dollars a night was a much better deal. It had a bedroom, TV, large desk unit with Internet access, a small kitchenette, clean no-frills bathroom, and closet. The hotel is located right off I-90 with nothing else around except a few chain restaurants, some other hotels and a hospital, so it was very quiet. The room was clean and furnishings appeared to be new within the last few years. Wi-Fi was a little bit slow but that's to be expected. Only minus was the free breakfast - no bagels were available, only very stale (as in rock-hard) English muffins, and packaged Sara Lee sweet rolls, as well as cereal. I don't expect a lot of breakfast choices for 80 dollars a night, but those muffins were more like hardtack and shouldn't have been put out for customers. Nevertheless, we would stay here again if we had to return, because it's a good value for the money paid.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Bunnydots about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Fruit Flies and Filth”
1 of 5 stars Reviewed November 4, 2010

Seasoned traveler and Marriott Platinum Elite road warrior here reporting live from the dump that is Townplace Suites. Here on relocation for my corporate move while the new house is painted and carpeted pre-move for 10 days. Note that this is a very dated property with the exception of the lobby, rooms are old, not the usual Marriott "look", reminds my husband and I of apartments we would have lived in if we were destitute in college. Bugs, lots of bugs of all types here.......fruit flies, ladybugs, spiders crawlings on the beds, etc. At least there's no bedbugs with all the hype LOL! Spotty cleaning and loud, clunky broken refridgerator. I've been promised a new/fixed fridge for 4 days straight....today I finally hit a wall and asked for the managers info. Would not stay here again nor would I recommend.

  • Stayed November 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask CriticalinChicago about TownePlace Suites Cleveland Westlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about TownePlace Suites Cleveland Westlake

Also Known As:
Towneplace Suites Cleveland Westlake Hotel
Towneplace Suites Cleveland Westlake Hotel Westlake
TownePlace Suites Cleveland Westlake Ohio
Address: 25052 Sperry Drive, Westlake, OH 44145
Phone Number:
Region: United States > Ohio > Westlake
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Westlake
Price Range: $$
Hotel Class:2 star (2*)
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