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“Nice hotel, a few cleanliness issues” 3 of 5 stars
Review of Marriott Cincinnati North

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Marriott Cincinnati North
3.5 of 5 Hotel   |   6189 Muhlhauser Road, West Chester, OH 45069   |  
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Ranked #4 of 13 hotels in West Chester
Durham, New Hampshire
Top Contributor
70 reviews 70 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
12 helpful votes 12 helpful votes
“Nice hotel, a few cleanliness issues”
3 of 5 stars Reviewed December 5, 2011

The Marriott Cincinnati North is a nice hotel overall. The 8th floor lounge is really nice and a great place to relax and meet others. The staff is very, very friendly. There is a starbucks and a restaurant near the lobby.

The only issues I saw were a few cleanliness issues. When you come into a room you don't want to see remnants of the person before you. They would have to really improve their cleaning if they want more stars from me!

Room Tip: Get rooms on the 7th or 8th floor.
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  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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150 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 10, 2011

This hotel is everything you expect of a massive chain hotel. The rooms were clean and the staff was pleasant, but there wasn't anything to make you say "wow". I will give major kudos to Marriott's security. We happened to be on the same floor as a university's marching band. I was immediately concerned about what kind of antics we would be hearing all night. However, security did a nice job patrolling the hallways and keeping the noise to a minimum.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 26, 2011 via mobile

I stayed at the hotel in July 2011 and I was very pleased. The rooms and beds were very clean and comfortable. Access from union center blvd was tricky but overall I'm sure I would stay here again.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dayton, Ohio
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 12, 2011

The Marriott Cincinnati North was a great hotel to go to for a quick overnight getaway. The room was very clean and very spacious. The hotel has many amenities including a fitness center, pool, and restaurant. I would recommend this hotel to any passing through West Chester or the Cincinnati area on I-75.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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South Georgia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 18, 2011

Hotel is nice. Lobby is gorgeous. In a very safe area. I was going to give great ratings on everything until the incident we had this morning when we were leaving. We were coming down the hallway from the elevator. There was a man dressed in business attire leaving for the morning. An employee was standing near the coffee station with a tray of scones. She offered one to the gentleman ahead of us; but when we approached, she quickly trotted to the front desk, stalled for a minute while we turned in our room cards, and then circled back to her station. It was so obvious that the scones were NOT meant for us. Now, we did not want a scone, but it was rude. I don't know if it was because we were in jeans, or the fact we were leaving, but it was just unfortunate that they lost a return customer with a 15 second act of snobbery. If that kind of thing doesn't bother you, then this is a nice hotel and you can be rest assured you are in a very safe area.

  • Stayed March 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
72 reviews 72 reviews
60 hotel reviews
Reviews in 51 cities Reviews in 51 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 11, 2010

Excellent front desk operation. At this price, I would have expected free wireless internet but had to pay $10 per day.
Otherwise stay was great...only thing I didn't like was the smell of chlorine coming from the fountain in the atrium...very off-putting

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 12, 2009

I've done several conventions at this hotel over the past few years. It's a fairly typical "new" Marriott. Each room has an HDTV flat screeen with HD channels. The internet is solid. They have free coffee out each morning. There are plenty of places to eat in the area.

But what makes this Marriott so special is the service. Every time I've been here, everyone on the staff has been exceptionally friendly. They really go out of their way to make everything great. I highly recommend this hotel.

  • Stayed November 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Marriott Cincinnati North

Address: 6189 Muhlhauser Road, West Chester, OH 45069
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in West Chester
#4 Business Hotel in West Chester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Cincinnati North 3.5*
Official Description (provided by the hotel):
The award-winning Cincinnati Marriott North in West Chester, Ohio is a luxury hotel that's perfect for both the business and leisure traveler. Halfway between Cincinnati and Dayton our hotel is located in the Union Centre area and near IKEA, GE, Procter & Gamble, Givaudan, Kings Island, The Beach Waterpark, and Voice of America Park. ... more   less 
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Also Known As:
Marriott Cincinnati North Hotel West Chester
Marriott West Chester
West Chester Marriott
Marriott Hotel Cincinnati North
Marriott Cincinnati North West Chester, Ohio

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