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“Older Hotel, but nicely maintained” 4 of 5 stars
Review of Holiday Inn Express Cincinnati West Chester

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Holiday Inn Express Cincinnati West Chester
2.5 of 5 Motel   |   8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069   |  
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Ranked #9 of 13 Hotels in West Chester
Michigan
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Older Hotel, but nicely maintained”
4 of 5 stars Reviewed April 7, 2013

Stayed here on the last leg of our Florida trip on the way home. Nice location just north of Cincinnati, and easy on/off of I-75 and quiet. My kids enjoyed the pool, and breakfast in the morning. Staff was nice upon check-in. What you would expect from a Holiday Inn Express. Would definitely stop in again while on the road.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, April 16, 2013
We are so pleased to hear that you had an enjoyable stay! We hope that in the future you will stop by and see us again!
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61 reviews from our community

Traveler rating
    16
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    16
    7
    2
See reviews for
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10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Italian first
  • Any
English first
St. Louis, Mo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2013

Just back from a quick trip thru West Chester on the way home. Stayed at this hotel for one night, but really wish we could have stayed longer. The customer service for a budget-priced hotel was amazing. James behind the counter led the group, welcoming our family and truly wanting to help with any questions we had about the area. What a customer service MVP he is! Other staff were fantastic also. Breakfast was well stocked, and even though we were a bit late to the table, we never felt rushed to move on. Rooms were updated with a larger bathroom that we are used to seeing at other HI Express locations. Great stay!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, March 26, 2013
Thank you for such an excellent review! We are so pleased to hear that you had a great stay! Please come back and see us again soon!
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Dayton, Ohio
Top Contributor
74 reviews 74 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 8, 2013

I stayed here on 3-6-13 on business. I got a room with a jacuzzi bath. It was absolutely wonderful. This was not a small jacuzzi bath which you normally find in hotels, it was large with room for two people easily. The room was very clean and comfortable. They provided a hot breakfast which was good. Staff was very friendly and courteous. I would definately stay here again.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, March 11, 2013
We are so pleased that you had an enjoyable stay! We hope that you will come back and see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed January 19, 2013

We were forced to stop driving due to bad weather and stayed at the holiday inn West Chester which is right off the I-75.

The gentleman who check us in was friendly and knowledgable about the area. The room was very clean. It is an older hotel but has been renovated to look newer. Our bathroom was in serious need of renovation.

The breakfast was very good including the coffee.

I would return to stay at this location in the future.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, January 24, 2013
Thank you so much for the wonderful review! We are so pleased that you were able to have an enjoyable stay. We are currently in the process of renovating all of the bathrooms. We are putting brand new floors in and brand new vanities which will include granite counter tops! We hope that you will stay with us again and check out our new bathrooms in the future!
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Sister Lakes, Mi
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 9, 2012

Although I think this is probably one of the older Holiday Inn Expresses I have ever stayed the service we received from everyone we encountered was superb. Clean, comfortable and quite. Even during our weekend stay. A little more run down than most Holiday Inn Express properties I have visited, but the level of service more than made up for any minor issues in the decor.

Room Tip: ask for a room away from the lobby and pool facing toward the parking lot.
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, November 20, 2012
Thank you for staying with us while you were in the area. Yes, we are an older hotel but we are working hard to update our property. We are in the process of updating our bathrooms and guest rooms and hope that you will stay with us again if your ever in the area!
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Eleanor, West Virginia, USA
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 23, 2012 via mobile

Room was clean, hotel was quiet and staff were very helpful. We stayed overnight and visited Cincinnati and the Newport aquarium. The hotel was close to all the attractions in Cincinnati and we enjoyed the buffet breakfast.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, September 27, 2012
We are so pleased to hear that you had an enjoyable stay while visiting our area and the Newport Aquarium. We hope that if your ever in the area again that you will come back and stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Neutral Bay, Australia
Top Contributor
122 reviews 122 reviews
97 hotel reviews
Reviews in 85 cities Reviews in 85 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed September 20, 2012

We stayed here for one night after shopping at the Outlet Mall and before heading to Lexington, KY.
This property was a little tired looking and the night staff weren't super friendly but nevertheless we had a comfortable stay with all the usual HI Express benefits free breakfast & wifi.
There was a bit of a sound issue, I did need to wear ear plugs to block this out and there was a bit of a smell throughout the property.
Overall we had pleasant stay but I have stayed at better HI Express properties.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pbender, General Manager at Holiday Inn Express Cincinnati West Chester, responded to this review, September 27, 2012
Thank you for choosing our hotel while you were in the area. We apologize that we are a little tired looking. We just recently replaced all the carpet in the hallways and are currently in the process of ordering new carpeting for all the rooms and giving the bathrooms a complete make over. We hope that if your ever in the area again that you will give us another try!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Cincinnati West Chester

Address: 8567 Cincinnati-Dayton Road, P.O. Box 1323, West Chester, OH 45069
Phone Number:
Location: United States > Ohio > Butler County > West Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 13 Hotels in West Chester
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Cincinnati West Chester 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Holiday Inn Express West Chester is located just ten minutes from Kings Island and IKEA. The Holiday Inn Express West Chester is your best choice in Northern Cincinnati. You ll find the things that are most important to you whether you re here for business or pleasure. Whether you re coming to Northern Cincinnati for business or just for fun, your room at the Holiday Inn Express West Chester is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as complimentary high-speed Internet, intimate work space, plush towels and new luxurious white bedding mean every night is a great night and every day starts smart. You can take a dip in our pool or warm in the sun on our relaxing sun deck. And when it is time to dine you can enjoy a different dining adventure at one of over fifty restaurants within a mile north or south of the hotel. We re here and ready with all you need to make your trip to Northern Cincinnati a success. We re the Holiday Inn Express West Chester. ... more   less 
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Also Known As:
Holiday Inn Express Cincinnati West Chester Hotel West Chester
Holiday Inn West Chester
West Chester Holiday Inn
Holiday Inn Express Cincinnati West Chester Ohio

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