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“Best Holiday Inn Express by far!” 5 of 5 stars
Review of Holiday Inn Express Youngstown North (Warren/Niles)

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Holiday Inn Express Youngstown North (Warren/Niles)
2.5 of 5 Hotel   |   135 Highland Terrace Boulevard, State Route 46, Warren, OH 44484   |  
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Ranked #1 of 7 Hotels in Warren
Certificate of Excellence 2014
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Best Holiday Inn Express by far!”
5 of 5 stars Reviewed November 8, 2012

Outstanding and totally unexpected. Wow greeting...wow management....wow room. One of my best experiences in hospitality the entire year. People and accomodations top notch. Will return anytime I'm in that area.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    94
    5
    4
    1
    3
See reviews for
33
18
6
33
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 24, 2012 via mobile

I must say this is the best Holiday Inn I have ever stayed at. Actually in its price range it's the the best hotel I have stayed at. The rooms and hotel decor and staff are top notch. The staff is friendly and anxious to be of service. If you are anywhere in the area of Warren, OH this is the place to stay.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Downingtown
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 20, 2012

we travel off of the Ohio turnpike to get a great experience, but was let down...For the cost gas and traditional H.Inn Express Breakfast, i would recommend other H.Inn Express just off of the turnpike instead of making the extra 12 mile journey around Youngstown to stay here.

First off, for the price and extra driving distance i would like to have gotten a room that i requested, third floor, on the back side of the hotel and away from the elevator. the service person that checked us in instructed me that i did not get a room in the back side, next she said its next to the vending machine, and i said thats not next to the elevator, she then instructed me that they had 3 wedding parties staying there and could not accommodate my request. If that was the case i would have preferred and email stating that the hotel could not meet my recommendations....i would have rated them a 10 instead of being disappointed.

I called to make sure the hot tub was working because the last time we stayed the hot tub wasnt working. i guess i need to ask what room you have reserved for me next time to....be alert rooms 321, 320, 322, are near the elevator....

the happy hour treats and drinks are top of the class service. the outdoor patio makes for a relaxing experience after being in the car all day. there are lots of resturants and mall, and minor league baseball stadium across the street on the back side of the mall. the hotel sits up on a hill that over looks all of this.

in conclusion, be informed....if you dont mind the extra miles just follow up on your reservation. its a lesson learned. however, we will probably just stay at a H.Inn Express just off of the turnpike. i traveled with 2 teenagers and my wife, they said i was being difficult, i just wanted what i asked for if i'm going out of my way.....

Room Tip: avoid rooms 321, 320, 322 etc, close to the elevator....again, we didnt get a room on the back side...
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mfhorn, Manager at Holiday Inn Express Youngstown North (Warren/Niles), responded to this review, September 6, 2012
We are sorry that our award winning facility did not meet your expectations. Unfortunately due to our high occupancy it is not possible to guarantee a room location within our facility. As you note your request was not honored but we do make every attempt to meet our customers requests whenever possible. During your most recent stay this was no possible due to unexpected extensions of checkout dates.
Our facility is ranked by our valued guests as the highest of any Holiday Inn Express and Suites in Youngstown, Ohio and ranked # 2 in North America. No other Holiday Inn Express and Suites in our market is within the top 100 hotels in the country. This ranking clearly shows we are worth the extra drive from not only a quality but a service perspective.
Thank you for your business and we hope to see you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 17, 2012

Stayed in Warren Ohio last night, ended up picking up this hotel. Very customer service focused. Very close to restaurants. Would repeat if I was ever in the area again. They have a great snack hour in the early evening.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Chester, Ohio, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 15, 2012

I am a regular at this hotel! I stay here at least 4-5 times each month! I would highly recommend this hotel, as the Customer Service is the best that I have ever seen! The rooms are excellent, breakfast is like no other, all of the other perks are a great enhancement! If I cannot get a reservation at this hotel in Niles, I will post pone until a room is available! I absolutely love this place! P.S. I travel weekly and have never found any place that can compare to The Holiday Inn Express in Niles! You all ROCK! Sherry F.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed August 15, 2012

Everything was perfect, breakfast was just what we needed and the best cinnamon rolls that we have ever had. Pool, spa clean and nice, fitness room nice and the use of computers for printing airline tickets etc. good, all rooms very clean . Happy hour was very nice and staff very friendly and helpful.
Close to everything that we needed when we were there. We came from Florida for a high school reunion and were not disappointed in the hotel at all.

We have stayed there twice and anytime we visit Ohio we will be back to this hotel, parking very good.
Thanks to all for being so kind.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
465 reviews 465 reviews
89 hotel reviews
Reviews in 108 cities Reviews in 108 cities
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed July 7, 2012 via mobile

I should begin by acknowledging the obvious: This is a Holiday Inn Express, and not the Four Seasons or the Peninsula. But the Holiday Inn Express in Warren provides a great travel experience, equal, at least from a service perspective, of luxury hotels. The staff is unfailingly courteous and attentive, the rooms are clean, and the free breakfast is quite good. But what sets this hotel apart from most others-at this price level or substantially above-is that remarkable and refreshing commitment to high quality service. We travel to the Mahoning Valley at least once a year,and this is the only place where we stay.

Stayed July 2012, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Youngstown North (Warren/Niles)

Address: 135 Highland Terrace Boulevard, State Route 46, Warren, OH 44484
Phone Number:
Location: United States > Ohio > Warren
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Warren
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Youngstown North (Warren/Niles) 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites in Warren/Niles, Ohio has been awarded the prestigious Torchbearer Award fourteen consecutive years including 2008 for outstanding performance. Our hotel has consistently achieved the highest overall guest satisfaction ratings in the Youngstown, Warren, Newton Falls, Girard and Boardman areas. The Holiday Inn Express & Suites in Warren/Niles, Ohio is centrally located to General Motors, Delphi Packard, RTI International, Expo Center, Eastwood Mahoning Valley Scrappers Field, Eastwood Mall and Yankee Run Golf Course. We exceed expectations and feature: Associate empowerment for total guest satisfaction, WOW service training, IHG Reward points, Jacuzzi suites, Cyber Cafe complete with workstations, High speed wireless connections throughout the facility, Complimentary breakfast bar, complimentary managers party, seasonal outdoor floral patio with cascading waterfall complete with koi pond, fresh baked cookies, complimentary afternoon snacks, over sized guest rooms, chairs with ottomans, refrigerators, microwaves, climate controlled indoor pool and spa. These are just a few of the touches that are setting us apart from our competition. We strive to push the boundaries of the typical hotel experience. Stay Smart with a 100 % guest satisfaction guaranteed, and you will be glad you did! ... more   less 
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Also Known As:
Holiday Inn Express Youngstown North Hotel Warren
Holiday Inn Express Warren
Holiday Inn Warren
Warren Holiday Inn Express
Holiday Inn Express Youngstown North (Warren/Niles) Ohio

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