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“POOR SERVICE” 1 of 5 stars
Review of The Galaxy Restaurant

The Galaxy Restaurant
201 Park Center Drive, Wadsworth, OH 44281
+1 330-334-3663
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Ranked #2 of 48 Restaurants in Wadsworth
Certificate of Excellence 2014
Price range: $30 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Special occasions, Large groups, Families with children, Doing business, Bar scene, Entertaining clients
Dining options: Dessert, Dinner, Lunch, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Buffet, Delivery, Free Off-Street Parking, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Dining style: Casual Dining
Cross street: I-76 and Rt. 94 (Exit #9)
Description: Northeast Ohio's most unique restaurant and banquet facility. At The Galaxy Restaurant you will find a multitude of dining options including our Main Dining Room, the cozy Wine Room at the Galaxy, the exciting Galaxy Sports Bar & Patio, the elegant Galaxy Banquet Center, and the gourmet Galaxy Cafe' Market. Only the Galaxy Restaurant can provide such an array of fresh foods with the type of service that you expect. From elegant weddings to an intimate dinner for two, our philosophy of providing the best food in a unique atmosphere with uncompromising service stands true.
1 review
1 helpful vote 1 helpful vote
“POOR SERVICE”
1 of 5 stars Reviewed September 22, 2013

Poor service and bad attitude from the waiter. Management was nowhere to be found. No cutlery and napkins. Drink of a Pepsi tasted mostly like dish soap

  • Visited September 2013
    • 1 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GalaxyRestaurant, Owner at The Galaxy Restaurant, responded to this review, September 24, 2013
Please accept our apologies for the recent experience as described in your posting. We want nothing more than for every guest to leave feeling good about their experience. The manager will be contacting you directly to resolve the issues at hand. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

Visitor rating
    104
    35
    18
    16
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
New Braunfels, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Outstanding Steak House and Sports Bar”
5 of 5 stars Reviewed September 19, 2013

This is one of the most unique restaurants in Northern Ohio. A pleasant experience for any meal time. Wonderful sports bar with big screen TV's everywhere. Lots of special menu items and outdoor entertainment out on the patio. Outstanding steak house and up-scale wine room as a part of the restaurant complex. Lots of delicious beef items to choose from. Excellent and efficient wait staff and management. A variety of banquet rooms are available too. The Galaxy offers a very special dining experience for everyone!

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallmadge
Top Contributor
119 reviews 119 reviews
89 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
“Reinvented themselves”
4 of 5 stars Reviewed September 17, 2013

We have been to The Galaxy a few times over the years and have always found it to be a good, consistent experience. They have recently changed the main dining room to Circle L Steakhouse and we were very pleasantly surprised. It was delicious. We took about 30 minutes in the bar before dinner, were called to our table....everything was timed perfectly and the meal in line with upper midscale steakhouses.

  • Visited September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Ohio
1 review
“our wedding reception”
5 of 5 stars Reviewed September 15, 2013

We had our wedding reception at the galaxy. It was a perfect night. The staff handled everything leaving me and my husband to enjoy our night without worries. Prior to the wedding they were very helpful with making suggestions to make the night great and never making us feel bad for asking questions or changing things around. They did nothing short of everything in their power to m ka

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canal Fulton, Ohio
1 review
“Excellent on all aspects of the dining experience!”
5 of 5 stars Reviewed September 10, 2013

My family and I chose to go to The Galaxy this past Sunday (after church). We were greeted immediately coming in the door, seated at a very comfortable table (5 of us), and our waiter (Clay) was there as we were being seated. We ordered items across multiple sections of the menu: brunch, sandwiches, salads, wings, sliders, onion rings. Very little waiting time for our meal to be served. Every item was outstanding. The onion rings were probably the best I have ever had...and I eat a lot of onion rings. Ultimately, my wife and kids all asked if we could go back again next week. That is testimony that can't be bought! Great job to all at The Galaxy! Respectfully, Beau Woodward.

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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