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“Great Hotel !!!” 5 of 5 stars
Review of Comfort Suites

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Comfort Suites
2.5 of 5 Hotel   |   1800 Towne Park Drive, Troy, OH 45373   |  
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Ranked #1 of 10 Hotels in Troy
Marlton, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Great Hotel !!!”
5 of 5 stars Reviewed September 9, 2011

Thanks again Mary Ann at the Front Desk, Thanks for the Laughs and the great stay at your hotel. Within walking distance places to eat, and shop. Thanks to Betsy in housekeeping.
All around a great stay at this Hotel, will be back again.

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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101 reviews from our community

Traveler rating
    57
    27
    10
    4
    3
See reviews for
34
20
7
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Atlanta, Georgia
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 25, 2011

This hotel is great - it is total non- smoking, just over a year old, and nicely done with spacious rooms and decent sized baths. We travel to the Troy-Piqua area to visit family and friends at least once a year, and have stayed across the road at several of the other chains (Hampton, Residence Inn, etc).. Hands down this one is the cleanest & best kept in the area- of course it is the newest, so it shows no wear & tear. We were there 4 days -the breakfast was typical for this type of hotel, but selections were fresh and replenished by the friendly hostess. There are several other choices for breakfast in the area, if you want something more. Front desk staff was quite helpful.

*** Fabulous restaurant in a nearby town - Coldlwater Cafe in Tipp City, just a few miles south of Troy. The Caroline on the square in Troy is excellent as well.

The only issue is the lack of signage. The hotel is located at the intersection of I-75 and Highway 41. The area is very congested with 5 or 6 hotels, several restaurants, big box stores, etc. and the Comfort Suites is not very visible from the road. It is behind a Wal-Mart in an office park which is only partially developed. When I mentioned this to the front desk, she said that the city of Troy would not permit the additional signage.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guelph, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 21, 2011

we stopped on our way to Knoxville to this hotel for the nite..it had lots of amenities within walking distance...applebees, outback, walmart, kohls, etc....the rooms were very clean and the young girl at the front desk was very helpful and informative!

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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West Milton
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2011

I stayed at this hotel in June the night before a friends wedding. It was very clean. The bed was so comfortable. The room we stayed in had a nice tub and big bathroom with lots of counter space. Love this hotel! Best value for the price!

  • Stayed June 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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United States
Top Contributor
118 reviews 118 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed July 22, 2011

Clean, beautiful, and excellent service. The best Comfort Suites I have ever stayed at to date out of about 30 of them.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brentwood, Tennessee
Contributor
15 reviews 15 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2011 via mobile

Very new hotel, easy access to I75 (exit 74). Clean, big room, perfect for 2 adults and 2 kids, we had 2 queens and a sleeper sofa (which my 9 yr old said was very comfortable). Outback across the street. Friendly device from Allison at the front desk.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 8, 2011 via mobile

I had an issue here with a stay where the hotel assessed me extra cleaning fees n addition to the advertised room rate (which seemed unusually low for this nice of a hotel). The manager and I disagreed about the extra room cleaning fee and refused to refund it. Apparently they claimed the desk and nightstand was out of place and that I had left toliet paper on the floor in the room (clean toliet paper). This was all true and it showcases the lack of cleaning/ laziness of the cleaning staff.

While this hotel may look nice because its new, just wait a few years and lack of cleaning will make it just as [...] as every other hotel (ie. Dirt/trash between headboard and bed, bugs, etc.)

So be aware of hidden charges and a low performance management team.

Stay was in feb. 10

  • Stayed July 2010
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Address: 1800 Towne Park Drive, Troy, OH 45373
Phone Number:
Location: United States > Ohio > Troy
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Troy
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Troy, Ohio

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