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Park Inn Toledo: Traveler Reviews

3.0 of 5
101 North Summit Street, Toledo, OH 43604
Hotel amenities
Park Inn Toledo
Ranked #6 of 15 hotels in Toledo
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123 reviews from our community

    Trip type
Traveler rating
    14
    37
    38
    21
    13
Date Rating
Lanesville, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Needs Updated”
1 of 5 stars Reviewed February 19, 2013

I was staying at this hotel for a convention, the hotel wasn't prepared for such a large convention coming to town. The hotel restaurant was out of Caesar dressing, French onion soup, and Pepsi. The servers while friendly were very slow, it took 30+ minutes just to get our check. The carpet in the restaurant was so old it was bubbled up in places and the decor was straight out of the 90's. The hotel room needs updates as well, the TV was so old the remote didn’t work properly, my iron didn't work, I asked for a new one and the new one didn’t work, after 3 irons, I finally got a properly functioning iron. My shower didn’t work and after getting the shower fixed, the water pressure was so low you could hardly rinse your hair. Then I stepped on something sharp and look only to see a dirty toe nail!! The bathroom floors looked like they hadn’t been cleaned in years the grout was brown.

The only thing positive about my stay was Patrick, I am not sure of his last name but he was a bell man at the front door. Patrick was the one I expressed all of my concerns to, and he took care of the problems and reported them to the proper person, then offered us breakfast and orange juice or coffee. And the next time he seen me he made a point to come and talk to me to see if my issues had been addressed! Patrick was great, and he should be recognized for it

  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask srz4778 about Park Inn Toledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth M, Front Office Manager at Park Inn Toledo, responded to this review
February 22, 2013
Dear Ms. Pirtle,

Thank you for taking the time to post your review on Trip Advisor.

On behalf of our entire staff at Park Inn by Radisson we apologize for all of the issues you encountered during your stay. I am happy to see that Patrick took good care of you and was able to rectify the problems. All of your concerns have already been passed along to the Housekeeping and Restaurant Managers and they are working hard to ensure these issues are corrected.

We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.


Sincerely,

Liz Mattiuz
Front Office Manager
Park Inn by Radisson
419-321-2003
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toledo, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Great stay,Great location”
5 of 5 stars Reviewed February 18, 2013

After reading some negative reviews, I had the chance to stay . The rooms were a little outdated, but they were clean and functional, not to mention great views. It was a great location for doing anything in downtown Toledo. Perfect for a Mud Hens or Walleye game. Perfect for a show at the Huntington Arena, or in my case, a trade show. I travel to many trade shows and conventions, and this is the most Convenient . Almost at door covered parking, walk up a few steps your in the lobby, walk up just a few more steps and there is the exhibition hall. Great staff, thanks to Patrick at the bell desk, Enid behind the front desk and Auggie in food service.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask smotty54 about Park Inn Toledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clinton Township, MI
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“The excellent staff make up for the "Shabby Chic"”
4 of 5 stars Reviewed February 11, 2013

Ok I admit it is dated. But going to Toledo for an event it looked to be in the perfect location, and bonus, it was dog friendly (even large dog friendly!). At check-in, Enid made me smile. She's a great asset to this place. She was funny, informative and efficient. We got a good room on the 14th floor overlooking the river. Room was clean, albiet dated, and the bed was very comfortable, . We had to laugh at the old style tv. It looked like the one we pitched in the garbage last year. The staff was very helpful with restaurant suggestions and offered on numerous occasions to drive us if we wanted to venture out for dinner. All in all, had a great experience and plan to return for some Mud Hens games this summer.

Room Tip: Get a top floor!
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jlamb about Park Inn Toledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wi
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“Lookin' Run Down”
3 of 5 stars Reviewed January 21, 2013

This hotel had slow check-in, blah decor, terrible breakfast, and somewhat dis-spirited staff. My room had a great view of the Snapper's Field. That was fantastic to see. Granted it was November and blah outside, too, but there were rumors that the hotel was going to be sold and closed for renovation. I hope so, because I don't like a hotel who lives on its location and every thing else isn't attended to.

Room Tip: Ask for a room overlooking Snapper Field--it is a lovely sight!
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask maryjWi about Park Inn Toledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“Not good.”
1 of 5 stars Reviewed December 23, 2012

we ask for king bed on a high floor when planning trip. We got two beds on high floor. We what the shuttle to bring us back from hollywood and had to take a cab so we and thcould pget back to the hotel. Breakfast was nasty. And the doors to get i. With our belongs sucked. The only thing we liked was our view.

  • Stayed December 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask lyndystarr about Park Inn Toledo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Park Inn Toledo

Also Known As:
Park Inn Toledo Hotel Toledo
Park Inn Toledo Hotel
Toledo Park Inn
Park Inn Toledo Ohio
Address: 101 North Summit Street, Toledo, OH 43604
Region: United States > Ohio > Toledo
Amenities:
Bar/Lounge Fitness Center Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 15 hotels in Toledo
Price Range: $$
Hotel Class:3 star (3*)
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