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“Great Hotel” 5 of 5 stars
Review of Holiday Inn Express Toledo North

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Holiday Inn Express Toledo North
2.5 of 5 Hotel   |   5855 Hagman Road, Toledo, OH 43612   |  
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Ranked #5 of 16 hotels in Toledo
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great Hotel”
5 of 5 stars Reviewed April 24, 2013 via mobile

This is a great hotel. Brand new rooms with great amenities. Furniture is great with a big fridge, drawers, better than basic desk and comfortable bath. I used the bathtub after a run and it was comfortable for a 6'5" male. Even could use a dim light in the shower so it felt like a spa. For Toledo this seems like the best location to be within range of downtown - 10 minutes. Bed was very comfortable and firm like I like. I came back to the same location and stayed in the Hampton Inn nest door because the HI was booked. No comparison the HI is so much better.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXToledoNorth, Director of Sales at Holiday Inn Express Toledo North, responded to this review, May 3, 2013
Thank you so much for your great review! We're so glad you had such an enjoyable stay and hope to impress you further on your next stay :)

~Laura Schmidt
Sales & Public Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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32 people have reviewed this hotel

Traveler rating
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9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Toledo, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2013 via mobile

Brand new, very clean and nice. Chelsea the front desk clerk is very friendly & helpful! Brand new beds & sheets! brand new everything.We will definitely stay here again! The located close to express way, stores and restaraunts.

Stayed February 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithD277, Manager at Holiday Inn Express Toledo North, responded to this review, February 25, 2013
Thank you for sharing your positive experience with us! I'm glad you enjoyed our brand new property and it's convenient location. I'm also glad Chelsea was able to assist you with your needs & that you enjoyed her friendly demeanor! We look forward to your return!

Meredith Derges
Assistant General Manager
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Farmington Hills, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 10, 2013

New HI express, cool contemporary styling but the bed was horrible! Woke up all night and by 5am thought the chair was more comfortable! Comforter was as thin as the sheets so husband was comfortable and I was freezing. Should have used my down coat as a blanket! Loved the staff and the breakfast was fine. Pancake maker was a nice change over the waffles! Stayed for kids outdoor hockey game and other kids in the hotel but it was very quiet. Would stay again if we could get some better bedding!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithD277, Manager at Holiday Inn Express Toledo North, responded to this review, January 14, 2013
Thank you for your comments! I am glad you enjoyed the breakfast and especially the pancake maker! I am also happy to hear our friendly staff helped make your stay a pleasant one. I am sorry to hear that the bedding was not suitable to your needs. We strive to provide our guests with a positive experience and I apologize that we fell short during your stay. I hope that you will return and we will ensure you have a more comfortable nights sleep by providing you with an extra comforter and blankets.

Meredith Derges
Assistant General Manager
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Montreal
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 15, 2012

While this property is brand new and fresh, I found the bed linens and mattress to be borderline intolerable. The sheets seemed to be of extremely poor quality and had the feel of not having been laundered. The mattress seemed hard and nonconforming. The service was acceptable, but room category could not be chosen at time of booking using a govt rate....something I have encountered nowhere else but with this chain. They also do not accept cash at the time of check-in so you should plan on your credit card being "tied-up" for the full amount plus the incidental charge for up to 5-6 days. The lobby seemed tight and the business center is anything but, more like a computer with a printer smack in the middle of the breakfast bar area with NO privacy or enclosure for quiet. The Hampton next door (same owners) offers a far better experience for the same money.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Toledo North

Address: 5855 Hagman Road, Toledo, OH 43612
Phone Number:
Location: United States > Ohio > Toledo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 hotels in Toledo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toledo North 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Express Toledo North Ohio

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