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“New but not a comfortable nights sleep!” 3 of 5 stars
Review of Holiday Inn Express Toledo North

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Holiday Inn Express Toledo North
2.5 of 5 Hotel   |   5855 Hagman Road, Toledo, OH 43612   |  
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Ranked #4 of 16 hotels in Toledo
Farmington Hills, Michigan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“New but not a comfortable nights sleep!”
3 of 5 stars Reviewed January 10, 2013

New HI express, cool contemporary styling but the bed was horrible! Woke up all night and by 5am thought the chair was more comfortable! Comforter was as thin as the sheets so husband was comfortable and I was freezing. Should have used my down coat as a blanket! Loved the staff and the breakfast was fine. Pancake maker was a nice change over the waffles! Stayed for kids outdoor hockey game and other kids in the hotel but it was very quiet. Would stay again if we could get some better bedding!

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeredithD277, Manager at Holiday Inn Express Toledo North, responded to this review, January 14, 2013
Thank you for your comments! I am glad you enjoyed the breakfast and especially the pancake maker! I am also happy to hear our friendly staff helped make your stay a pleasant one. I am sorry to hear that the bedding was not suitable to your needs. We strive to provide our guests with a positive experience and I apologize that we fell short during your stay. I hope that you will return and we will ensure you have a more comfortable nights sleep by providing you with an extra comforter and blankets.

Meredith Derges
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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English first
Montreal
Top Contributor
66 reviews 66 reviews
37 hotel reviews
Reviews in 21 cities Reviews in 21 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 15, 2012

While this property is brand new and fresh, I found the bed linens and mattress to be borderline intolerable. The sheets seemed to be of extremely poor quality and had the feel of not having been laundered. The mattress seemed hard and nonconforming. The service was acceptable, but room category could not be chosen at time of booking using a govt rate....something I have encountered nowhere else but with this chain. They also do not accept cash at the time of check-in so you should plan on your credit card being "tied-up" for the full amount plus the incidental charge for up to 5-6 days. The lobby seemed tight and the business center is anything but, more like a computer with a printer smack in the middle of the breakfast bar area with NO privacy or enclosure for quiet. The Hampton next door (same owners) offers a far better experience for the same money.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Toledo North

Address: 5855 Hagman Road, Toledo, OH 43612
Phone Number:
Location: United States > Ohio > Toledo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 hotels in Toledo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toledo North 2.5*
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Also Known As:
Holiday Inn Express Toledo North Ohio

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