on our way home to chicago from our honeymoon in the poconos in pennsylvania, we stopped at a rest stop about 45 minutes from toledo to research places to stay the night. because of the reviews on here we chose this hotel. check in was easy, the clerk friendly and before we knew it we were in our very clean and updated room. the bed was comfortable enough (we both weren't crazy about the pillows though but no biggie) and the flat screen tv was a nice size. loved the bathroom and the overall coziness of our room. we were only going to be there for about 9 1/2 hrs and most all of that time we would be sleeping. it seemed very soundproof...we weren't disturbed at all during the night. breakfast the next morning was a nice touch...they had 3 choices of cold cereal...oatmeal with an assortment of toppings...fresh fruit that included whole bananas and apples as well as an assorted fruit salad...they offered bagels both plain and cinn/raisin as well as danishes and muffins and toast and offered jams cream cheese and of course butter...they had belgian waffles that you can make yourself...a variety of yogurt...scrambled eggs and egg cheese and bacon frittatas...they had oj and apple juice and a variety of coffees and teas as well as the news channel on tv and the paper available. all sounds perfect doesn't it? the only thing that has stopped me from giving it an excellent rating was the incidental charge they included when they swiped my card but neglected to tell me about or put it on my bill. the bill i received was for one night $119 plus tax (king bed). when i got home however and checked my bank account the amount charged didn't match my bill...it was about $20.00 more. so i called and they told me that it was for incidentals just in case we used the phone or got things from their store (they have a little shop in there sort of like a convenient store) and charged it to our room or ordered a movie or things of that nature. thing is we didn't. the bill i was given should have shown the proper amount that was actually charged to my card. i honestly don't see how that is even legal and if they aren't going to include it on the bill the least they could do is tell you this when you are checking in so you aren't taken by surprise. when i called them they told me of this incidental charge and get this...it will take about a week for me to get it back! now it's only $20.00...but how do they know what my financial situation is? what if i needed that $20.00? and do they do this to people who stay longer? had we stayed a week lets say would they have charged me $140.00 extra without telling me? the answer is yes. i looked at reviews online about this incidental charge and found complaints about that very thing. one girl was charged $250.00 extra for incidentals at a hampton inn without being told ahead of time...she stayed for 5 days. that's just unfair. that tied up $250.00 of her funds in her bank while she was out of town because she used her visa check card. i also read that this is policy for all hotel properties owned by hilton. whether this is true or not i don't know. all i know for certain is that this particular hotel does charge for incidentals so be aware of that ahead of time especially if you will be staying for a while. other than that everything was up to par as far as middle ground hotels go you can't go wrong with this one. if you are aware of and okay with the incidental charge then this is definitely the hotel you should stay at while in toledo.
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- Also Known As:
- Hampton Inn And Suites Toledo-North Hotel Toledo
- Hampton Inn Toledo
- Toledo Hampton Inn
- Hampton Inn And Suites Toledo-North Ohio