Where do I begin? Booking was confident from the start. Changing the date to a year later due to medical issues was a breeze, with rates kept the same. Communication with the Innkeeper, Sue, was always prompt when I had questions about the Inn, the suite, the breakfast, check-in arranements, whatever it was.
Sue is very helpful and quite a hostess. She even offered to make sure she was there to receive a floral arrangement for my mom and dad for their Grand Suite! My husband & I arrived earlier than we expected, to find Sue herself scrubbing the bathroom in my parent's suite! These guys treat this inn like it's their own home! Sue was quite hospitable and offered to allow us to drop our luggage while we went to collect my parents at the airport.
Check in was like nothing. "It's already done", Sue said as I asked her about it. She quickly handed me keys from the table and it was done.
This was a surprise for my dad...mom was in on the planning with me. Dad said some words when he got into the room like, "this room is HUGE!!!". It truly is remarkable. They loved it. We loved the adjoining Hanna Matilda room as well.
Hardwood floors, exquisite bedding, modern televisions & period style high-end furniture present comfort and richness at every turn. The home is immaculate.
When the Grand Suite and Hanna Matilda suite are joined, both rooms can enjoy the large washroom in the Grand Suite. If the Hanna Matilda is booked alone, there is a shared bathroom for a couple of rooms on the same floor right outside the room.
Amenities are endless here. Around the clock use of a Keurig on our floor, bottled water in the room, flawless wi-fi service, use of a small refrigerator on our floor, plush bathrobes in the full-sized closet, gourmet breakfast in the morning….and on and on!
As for breakfast, let’s talk about service! It was right on time, served on a most elegant table with impeccable, attentive service! Also, the granola that Sue makes has almonds in it. My dad is allergic to almonds, so Sue didn’t only leave them out of his serving…she made a whole fresh batch without almonds! That’s service!
The best part about this inn, besides the incredible job they’ve done making these rooms like old-style new, is the demeanor of Sue and Stu. Guests are treated like family; and not just family you haven’t seen for a while. They treat you like people they interact with every day – like they know you and welcome you into their home. In fact, knowing my dad loves older homes, Sue took us on a tour of the unfinished top floor and even down into the basement to explore. The work they’ve done on this house is incredible!
If we are ever passing through Toledo again, we will stop here. We have suggested it to friends that we know who might go up into Michigan this year!! We can’t stop talking about it!
If you have any questions, please ask, because I'm sure I haven't said all I could about this wonderful inn!
The top floor suite is superb...very roomy and elegant...add the adjoining suite and you can have co...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.