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Courtyard by Marriott Akron Stow: Traveler Reviews

3.0 of 5
4047 Bridgewater Parkway, Stow, OH 44224
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Courtyard by Marriott Akron Stow
Ranked #3 of 3 hotels in Stow
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60 reviews from our community

    Trip type
Traveler rating
    29
    20
    8
    0
    3
Date Rating
Dayton, Ohio
Top Contributor
381 reviews 381 reviews
37 hotel reviews
Reviews in 102 cities Reviews in 102 cities
101 helpful votes 101 helpful votes
“Good choice over Christmas”
4 of 5 stars Reviewed December 30, 2012

We decided to stop here when Christmas got a little crowded at the host house. Good choice. Friendly staff, clean and comfortable rooms, easy accress to highways, coffee in the morning, and great rate.Good choice for us.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask librarian73 about Courtyard by Marriott Akron Stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, General Manager at Courtyard by Marriott Akron Stow, responded to this review
December 31, 2012
Thank you for your review of the Courtyard Stow! We are glad to hear you enjoyed your experience which allowed you to get away from the crowd to relax. I hope the rest of your holiday week was enjoyable. Thanks for staying with us!

-Jason J Jackson - General Manager
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Akron, Ohio
1 review
“Helped make our Wedding Weekend Stress-free and Fun!”
5 of 5 stars Reviewed December 21, 2012

We used the Marriott Courtyard in Stow for our wedding guests for the weekend and for our rehearsal. They were absolutely wonderful. They went out of their way to make sure that everything ran smoothly. The rooms are spacious, clean and comfortable. We would definitley use this hotel again.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lynn S about Courtyard by Marriott Akron Stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, General Manager at Courtyard by Marriott Akron Stow, responded to this review
December 24, 2012
Dear Lynn S,

Thank you for sharing your recent experience. I'm so glad you had a wonderful weekend for such a special event!! I'm happy to hear that our staff helped make your weekend run smoothly.

Thank you for choosing the Courtyard Stow,

Jason J Jackson - GM
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Wheeling, West Virginia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Nice...ok.”
3 of 5 stars Reviewed September 17, 2012 via mobile

It was nice, clean. Walls are paper thin evidentially. Felt like I was in the neighbors rooms with them. Needs some updating. We were mainly there very short time, just to sleep and change but if we had been there longer I think I would have disliked it more.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
Ask dew1027 about Courtyard by Marriott Akron Stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, General Manager at Courtyard by Marriott Akron Stow, responded to this review
September 19, 2012
Dear dew1027,

Thank you very much for taking the time to provide us some excellent feedback. We truly appreciate all reviews and feedback received! I sincerely hope the noise from the neighbors was not too much of a disruption, but understand how that can be an inconvenience and frustration.

I am excited to share that in the next few months we are looking forward to starting a renovation that will update all guest rooms as well as our lobby and public space! I'm sure this update will be a rejuvenation to the hotel.

Thank you again for your feedback,

Jason J Jackson
General Manager
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Fairlawn, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Careful of additional breakfast charges!”
1 of 5 stars Reviewed September 15, 2012

I am Marriott rewards member for over 10 years. I normally stay non courtyard marriott that includes breakfast. This morning there was no greeter and got breakfast like we normally do. We got our own water, juice, food, etc... A server shows up and tells us that there are cost to breakfast. I tried to speak with the GM and he had no empathy or understanding and made no customer service exception. He could have made one exemption and in the future I would know their policy. Mr. Marriott would not have accepted how Jason treated their loyal customer!

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask MarriottRewards-1 about Courtyard by Marriott Akron Stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, General Manager at Courtyard by Marriott Akron Stow, responded to this review
September 16, 2012
Dear MarriottRewards-1,

I am very sorry for your frustration. We receive requests nearly every day for an exception to be made regarding Courtyard's breakfast charges. While we truly do appreciate the loyalty of all Marriott Rewards guests, we choose to maintain integrity and not make an exception for one guest and not everyone else.

We sincerely value you as a Marriott customer and hope your future stays with Marriott are enjoyable.

Sincerely,

Jason J Jackson
General Manager
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Chicago, Illinois
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 27 cities Reviews in 27 cities
16 helpful votes 16 helpful votes
“Great 1 night stay”
4 of 5 stars Reviewed September 9, 2012

I happened to be driving in to meet friends for a concert at the nearby Blossom facility. I am a gold Marriott member, so i do my fair share of staying at Marriott's. After leaving Chicago at 5 am, and getting into the hotel about noon, I just wanted to rest. Sean, at the front desk, was awesome. The room I was was assigned was not ready but he found me a room that I could get into and rest while waiting for my friends to arrive. The room was plenty big even with 2 queen beds. The one complaint I had - we had 3 women in the room, and the little mirror at the cramped sink are was not enough. There is no reason they cannot have a mirror near the desk or elsewhere on all the empty wall space in the room.

It was very convenient to go to a concert at Blossom. It was about a 5 minute drive with no traffic.

If I happen to be in the area again, I would definitely go back to this Courtyard.

Room Tip: Ask for a room facing away from the highway to avoid road noise!
See more room tips
  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GoCoastalTravel about Courtyard by Marriott Akron Stow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason J, General Manager at Courtyard by Marriott Akron Stow, responded to this review
September 11, 2012
Dear Patti,

Thank you for your review and for choosing to stay with us recently. I am very happy to hear your experience was pleasant and enjoyable. I will share your comments with Sean and the rest of our team. Sean is a recent addition to our desk team and will be thrilled to see your comments.

We will be undergoing a renovation in a few months and I have passed your comments regarding placing another mirror in the guest room.

Thank you for taking the time to review our hotel and I look forward to you staying with us on your next visit to the area.

Sincerely,

Jason J Jackson- GM
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Additional Information about Courtyard by Marriott Akron Stow

Also Known As:
Courtyard By Marriott Akron Stow Hotel
Courtyard By Marriott Akron Stow Hotel Stow
Courtyard Stow
Stow Courtyard
Stow Marriott
Courtyard Akron Stow
Courtyard By Marriott Akron Stow Ohio
Address: 4047 Bridgewater Parkway, Stow, OH 44224
Phone Number:
Region: United States > Ohio > Stow
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Stow
Price Range: $
Hotel Class:3 star (3*)
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