We recently had a small family reunion in Steubenville and stayed at the Hampton Inn. Upon checking in, they told us our room would be ready in 10-15 minutes. So we checked back in 20. They told us it would be another 10-15 minutes. Checked back again in 20 minutes and they went on to tell me how busy they are and how many rooms they had to clean (all things not my problem), and upon walking away, I was told that the manager rolled her eyes at me. Again, another 20 minutes we checked and they said it was still not ready. I asked the gentleman running the counter what they were going to do for me, and he proceeded to get the manager. She came out and told me this was ridiculous, that I could have a refund and leave if I wanted, and I asked who her boss was, and she told me she didn't have one!!!! No resolution was ever made!! Unacceptable!!! Won't be back, ever!!
- Also Known As:
- Hampton Inn Steubenville
- Steubenville Hampton Inn
- Hampton Inn Steubenville Oh Ohio
- Official Description (provided by the hotel):
- The Hampton Inn Steubenville is located in Steubenville, Ohio across the street from the Franciscan University. Our hotel has 74 guestrooms, accessible rooms, pool, business center and fitness center to accommodate all of your traveling needs. We provide free hot breakfast, fresh Hampton Bed and free high speed internet in every room, our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more less
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