The hotel itself is fine overall, though there was a small stain on the sheet of one bed, the heavy privacy curtain wouldn't stay closed all the way, & the towels are thin and rough on the skin. The hotel restaurant is pricey & there's nothing else within walking distance, but if you have a car, there are several restaurants within 3-5 miles. Also it's near railroad tracks, but at least the trains don't blow their whistles as they pass.
As to Marriott Corporation: I made reservations through their 800 number. The clerk told me the nightly rate, then asked if I had any auto club memberships; I did & that brought the rate down by $10. I then asked if they had a military veteran's rate as I'm retired Air Force; she said she could give me the "government rate" of $75/night but I had to show my ID at check-in. No problem! However, big problem: She mistakenly booked me as part of a local company whose out of town visitors stay there for the corporate rate of $75/night; I was charged the actual government rate of $83/night. Over three nights times two rooms (one for my brother, too; we were in town for our mother's funeral) times all the local taxes--that's a significant difference. Yes, it's still a great rate and had that been the rate I was told in the first place, no problem; but the issue is, when I called Marriott to ask them to honor the rate their agent originally gave me--AND sent in an e-mail--they refused. A QUALITY company would honor the original rate because it was their error, not mine. Apparently, Marriott is not a quality company.
- Also Known As:
- Courtyard Springfield Downtown Hotel
- Courtyard Springfield Downtown Hotel Springfield
- Marriott Springfield
- Courtyard Springfield
- Springfield Courtyard
- Springfield Marriott
- Courtyard Springfield Downtown Ohio
- Reservation Options:
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