When we arrived all they had left were smoking rooms we were tired from traveling so we took it. Now, I have stayed in the homes of chain smokers before, and none of them smelled as strongly as this room. The smell was overpowering so we decided not bring any of our luggage up to the room, just grabbed only what we needed for the night. We then pulled back the sheets and there was a large stain of the sheets. We told the front desk and she gave up a bundle of freshly washed sheets and that was that. After driving 8 hours and paying way more then I was expecting I did not expect us to have to change the sheets ourselves. The kitchen was gross and clearly had not been cleaned well. Yellow/orange stuff was dripping down on the walls around the sink. The bathroom was also dirty and there was gross stuff on the doors as well as a few hairs stuck to it. One of the reasons we picked this hotel was for the wireless access, and it didnt work after only 2 minutes. In the morning we dressed from the trunk of the car. I was told I would be refunded $10 for the dirty sheets and so far it has not been returned to me. I would not stay there again if someone payed ME. It was the last hotel stay of 9 and the expectations fell way way way short. I'm pretty easy to please when it comes to hotels, it doesnt have to be pretty but it has to be clean. I put all our clothes in a "contaminated" bag which we kept separate from the rest of our luggage and thrown right into the wash when we returned home. Just terrible.
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- Extended Stay America - Cincinnati - Springdale - I-275 Ohio