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“Really Expected more from Doubletree” 3 of 5 stars
Review of Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

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Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash
3.5 of 5 Hotel   |   6300 E. Kemper Road, Sharonville, OH 45241   |  
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Special Offer
Bed, Breakfast and WiFi
Ranked #2 of 17 Hotels in Sharonville
GreenLeadersBronze level
Columbus, Ohio
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
79 helpful votes 79 helpful votes
“Really Expected more from Doubletree”
3 of 5 stars Reviewed August 23, 2013

This was not our first experience at this hotel, and that is why we returned. We weren't too impressed this time. It started off with being assigned the wrong room type. We reserved a King and found two double beds in our assigned room. We called, and they corrected. We checked in on a Sunday night and had planned a mid-morning start to our day. Our sleep was interrupted at 7:30am by the knocking on doors and calling of "Housekeeping!" up and down the hallway. We were gone from our room from 9:30am to 10:30pm that day, but when we returned, the room had not been cleaned. We called, and they corrected. One of the staple food items on their breakfast buffet bar was present on Monday but not on Tuesday. When asked, they said all that they had was frozen and needed to be thawed. On Wednesday, it still hadn't thawed, I guess, because it was missing again. It returned on Friday. They have multiple entrances for the convenience of their guests, so you can park nearer your room. Unfortunately, they don't have handicapped parking spaces at those entrances, so those persons who need the convenience the most are inconvenienced. .... The welcome cookies were warm and the rooms were spacious, but we just had too many disappointments to recommend it highly to someone.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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322 reviews from our community

Traveler rating
    173
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    36
    13
    7
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2013

There were a few minor problems with amenities in the room, but they were attended to quickly. The room was spacious and comfortable and hotel staff very helpful. The hotel restaurant, Bistro, serves excellent food. Had an odd wait to be seated in an empty dining room, as did another couple, but once seated the service and food were wonderful.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beckley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2013

I didn't want to leave...felt almost as good as home. I can't say enough about the staff or accommodations. Everything was so welcoming; from freeway exiting, motel approach, landscaping, entrance, check-in, room service, and stay. We encountered an emergency on Saturday, Aug 10 to which the staff responded to professionally and expediently. Though I don't recall their names, the receptionist, the room restoration person and the manager deserve great praise and recognition. I highly recommend this facility and complement the staff and management. GREAT FACILITY! Thank you.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 21, 2013

I stayed while attending a tennis tournament nearby. I found the front desk staff to be very friendly and helpful, both at check-in and check-out. They assisted with directions, restaurant suggestions, and even two band-aids.

The room/suite was spacious and clean; bed was comfortable. Furnishings in the living area were not luxurious, but were adequate and not worn.

I found the area to be lacking in things to do and places to eat. Shopping and restaurants were only a short drive, however.

Lobby and bar noise could be heard in the hallways, but it was not enough to disturb sleep. The other guests slamming their doors late at night - that's a different story, but not the hotel's fault.

Overall, I would stay here again if I was in the northern Cincinnati area.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 21, 2013

This location was perfect for attending the tennis tourney in Mason Ohio. We loved the cookies AND the staff as well. Two items that would be on our list of "to dos": First, freshen up the Bistro, very gloomy and dated furnishings especially the chairs! I couldn't find a chair that didn't have sprung springs. Second request would be to get rid of the pillow top mattresses they too are worn (room 120 for sure).

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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orchard lake, mi 48323, United States
1 review
3 of 5 stars Reviewed August 21, 2013

On Sunday, breakfast was swarmed with little league people. It was impossible to have breakfast at the hotel. There was not enough electrical outlets. None were near the bed, so it was impossible to connect by CPAP machine for 4 nights.

  • Stayed August 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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Cincinatti, United States
1 review
5 of 5 stars Reviewed August 19, 2013

Excellent hotel when staying in the area for business purposes, rooms spacious and great to have a suite, plenty of space to work. If staying for a long time resturant choices can become repetitive but multiple options for dining just a short drive away.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash

Address: 6300 E. Kemper Road, Sharonville, OH 45241
Phone Number:
Location: United States > Ohio > Sharonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sharonville
#1 Green Hotel in Sharonville
#2 Romantic Hotel in Sharonville
#2 Family Hotel in Sharonville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Suites by Hilton Hotel Cincinnati - Blue Ash 3.5*
Number of rooms: 152
Official Description (provided by the hotel):
The DoubleTree Suites by Hilton Cincinnati - Blue Ash hotel is an award winning all-suite hotel located just off I-275 at the Reed Hartman Highway Exit (#47) in the Northern Cincinnati suburb of Sharonville, Ohio, and conveniently near the Blue Ash Business District, Mason and West Chester. ... more   less 
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Also Known As:
Doubletree Hotel Sharonville
Doubletree Suites By Hilton Hotel Cincinnati - Blue Ash Sharonville, Ohio

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