This was not our first experience at this hotel, and that is why we returned. We weren't too impressed this time. It started off with being assigned the wrong room type. We reserved a King and found two double beds in our assigned room. We called, and they corrected. We checked in on a Sunday night and had planned a mid-morning start to our day. Our sleep was interrupted at 7:30am by the knocking on doors and calling of "Housekeeping!" up and down the hallway. We were gone from our room from 9:30am to 10:30pm that day, but when we returned, the room had not been cleaned. We called, and they corrected. One of the staple food items on their breakfast buffet bar was present on Monday but not on Tuesday. When asked, they said all that they had was frozen and needed to be thawed. On Wednesday, it still hadn't thawed, I guess, because it was missing again. It returned on Friday. They have multiple entrances for the convenience of their guests, so you can park nearer your room. Unfortunately, they don't have handicapped parking spaces at those entrances, so those persons who need the convenience the most are inconvenienced. .... The welcome cookies were warm and the rooms were spacious, but we just had too many disappointments to recommend it highly to someone.
- Official Description (provided by the hotel):
- The DoubleTree Suites by Hilton Cincinnati - Blue Ash hotel is an award winning all-suite hotel located just off I-275 at the Reed Hartman Highway Exit (#47) in the Northern Cincinnati suburb of Sharonville, Ohio, and conveniently near the Blue Ash Business District, Mason and West Chester. ... more less
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- Also Known As:
- Doubletree Hotel Sharonville
- Doubletree Suites By Hilton Hotel Cincinnati - Blue Ash Sharonville, Ohio