We were in town for a Reds baseball game and made our reservation about a month in advance. We took our 10 year old grandson for his 10th Birthday. When we arrived at the hotel it is now the "Sharonville Inn & Suites" and not a Country Inn & Suites as the sign out front indicates. Upon check-in we were told we did not have a reservation but luckily we had our printed out confirmation with us. No apologies were extended by the hotel staff. Finally we were assigned a room on the second floor back side of the building. There was a pull-out bed for our grandson but only a sheet provided...no extra pillows or blankets were to be found!! The room was terrible...plus a train were by all night blowing it's whistle!!! Can I say....none of us got any sleep. You would think that since we had proof we made a reservation well in advance that they would have at least given us a room on the front side of the hotel. Every time we went downstairs there was no one at the front desk and the breakfast area had food but absolutely no one around to make sure folks had what they needed. This is definitely not like the other Country Inn & Suites we have stayed in. I suspect with this kind of management they will be out of busness in the near future.
One more important thing...my grandson complained that he felt like something was crawling on him during the night....possibly bed bugs???? Needless to say we were extremely disappointed in this hotel and would not recommend it to anyone.
- Official Description (provided by the hotel):
- Indoor heated pool and spa free Hot Breakfast Near shopping and reasturants.Great location!at a great price ... more less
- Reservation Options:
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- Also Known As:
- Country Inn And Suites Cincinnati North
- Country Inn & Suites Cincinnati North Hotel Cincinnati
- Cincinnati Country Inn
- Quality Inn & Suites Sharonville, Ohio