This was my second business trip to Cincinnati, trips where we generally start very early and work until very late at night. On trips like this I don't need a lot of frills, just a clean, comfortable room I can come back to, watch a little bit of TV before I knock off until we start the next day. While most of the basics in the room were fine, the third floor room I got was surrounded by a veritable haze of cigarette smoke odor that annoyed me the whole trip.

For the record, my room was listed as non-smoking, but it was literally the very last one before the floor became smoking. The room next door and across from me were both smoking rooms. I noticed the odor as soon as I got off the elevator, and it only increased the further along the hallway I got until it permeated the whole area. I don't know if those rooms had never been aired out or what, but it was very pungent. On the plus side, it wasn't as noticeable once I got into my room, only when I was close to the door or actually exiting.

I wanted to give the hotel a chance to help me out before I posted here, so I asked at the front desk about changing rooms. I will say, the people there were friendly, polite and apologetic about their inability to do anything for me. Apparently the hotel was full one of the nights of my stay, and rather than put anyone else in my lousy room, they could only move me and then move me back the next day. Rather than deal with that hassle, I just stayed in the stinky part of the hotel the rest of the time.

On the upside, I walked through the first and second floors, and they didn't reek like three did, so if you get one of those floors, you could have a nice stay. The pool area seemed clean when I used the hot tub, which was pleasant. Breakfast wasn't free but they had more options available than the Holiday Inn across the street (where I stayed last time). Nothing to write home about, but it was okay. The bed was comfortable once I figured out the silly firm-soft dial they extol as a feature. Shower worked well. Like I said, most of the actual room was fine, I just didn't enjoy the gauntlet I had to run to get to it.

I dunno. I guess I might stay here again if I could be sure I got a room away from the smoking annex. But then again, there are a lot of other hotels right in this area, and I don't see why I shouldn't give them a try instead.

I chose this based on reviews. Didn't realize no free breakfast. My mistake cost us extra money.

Had issues with room including door not closing (coming off hinges),broken toilet seat and no remote in room.

There was lots of noise and we thought it was guest on next floor. I personally went to the next floor only to determine it was the floor, not guest running.

We visit the area often and have stayed in several hotels in the area. This was a "one and done" stay.

In for Primerica Convention...Front Desk - Very Responsive, helpful, friendly
Room - Great:refrigerator, microwave, comfortable bed, forceful shower, plug-in internet was broken, wi-fi fine.
Amenities:Well... Imagine a pool & fitness room closing @ 11pm & opening @ 6am. Got up early to swim & gym & found towels all over, some clothes:t shirt, 3 sox, tampon boxes, toilet paper, paper towels on the floor in the bathroom & fitness, maybe even tampons...didn't venture beyond the door. Cleaning crew doesn't come in til 7 or 8. Not making good business sense, since many folks are just pigs...
Room doors don't close tight, so be sure to double check it when u leave, or you may have an unwanted visitor.
Room keys consistently glitched out(twice), so maybe carry both with you in case 1 doesn't let u in...
Can't get my $ back (they guarantee satisfaction)cause I used other program points to check in, so hope u have better luck than me.
Maybe they'll spend a little more on upkeep or add some more help.

Nice hotel centrally located in the northern part of Cincinnati. Clean and Quiet. Breakfast was good and the staff was very friendly.