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“Beware about your credit card charges..” 2 of 5 stars
Review of Holiday Inn Express & Suites

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Holiday Inn Express & Suites
2.5 of 5 Hotel   |   11160 Dowlin Drive, Sharonville, OH 45241   |  
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Ranked #10 of 16 hotels in Sharonville
Hilliard, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Beware about your credit card charges..”
2 of 5 stars Reviewed October 26, 2011

I reserved my hotel online and checked in. At the time of checkin , they asked my license and credit card again. I gave it to her and next day checked out from the hotel. I was looking at my credit card statement and I saw they have charged my credit card again... So please make sure that you verify credit card statement once checked out.. could be double charges... Also pool water was cold even they said it is heated pool.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 people have reviewed this hotel

Traveler rating
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    2
See reviews for
13
5
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Any
English first
Columbus, Ohio
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 17, 2011

We stayed here to see some friends in the Cincinnati suburbs, go to the Newport Aquarium, and visit IKEA. This hotel was in a fine location for all three. I would have preferred to stay downtown, but the lure of a cheaper hotel room and free parking was too much. The hotel was nice and fairly quiet, and we got a suite for not much more than a regular hotel room. Breakfast was pretty good - they have a made-on-demand pancake machine which was interesting. The pool was lovely, although a little cold for our infant son. We had no issues with service. Our internet worked well (the computer with printer in the lobby was out of service briefly during our stay but was working again by the time we left). All in all, this was a good deal and a nice place. I would definitely stay again.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, OH
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 16, 2011

This is a clean and newer property. We stopped at the front desk on the way out to dinner to mention a problem with the room. Al, the guy at the front desk was on the phone and we had to wait nearly 5 minutes. During that time he never acknowledged us. Other customers waited and left. The breakfast spread is good and kid tending it did a good job keeping up with things. The water in the pool was cloudy and left a gritty feeling in our mouths!

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2011 via mobile

Stayed one night and had no problem. Room was clean and did receive good service. Would stay again.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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US
1 review
5 of 5 stars Reviewed March 5, 2011

I was driving through Cincinatti when a snowstorm hit, and had to find a place quickly late in the evening. After a quick search on my Blackberry, got a room booked. It ended up being a nice quiet night at a great place. It's tucked in on a quiet street off of the highway, and the staff members were extremely friendly. The building is either new or newly renovated. The room was clean and had a large tv, which is always a plus. The gym was fairly well equipped with even some free weights (dumbbells).

If you want to be able to walk to places on a night out, this is not the place. But if you want a quiet, clean place with friendly staff, and don't mind driving a few minutes to eat out etc., this place is just about perfect.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Louisville, Kentucky
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2010

We booked our trip last minute to go to Kings Island (12 minutes from this hotel) and naturally read as much as we can prior to booking. We have stayed at Holiday Inn Express before and have not had an unpleasant experience yet. We arrived mid-day and Joe the front desk clerk was polite efficient and courteous. Our room was very clean and you could tell the hotel had been re-done in the last year or so. The pool area was excellent and my six year old daughter and we had the place practically to ourselves. The hotel was busy with many a corporate traveler but quiet and restful all the time. Maid service did an excellent job and the breakfast was varied and quite satisfying. Staff (especially Joe) were fantastic. There are several hotels to choose from in the area but we would go back to this one and probably will based on the enjoyable time we had. Definitely a hidden gem!

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2010

This hotel is fantastic. On a cold winter night i walked in to find a very friendly staff. I was given a bottle of water and directed to my room. It was PERFECT! It was equipped with a microwave fridge and a flat HDTV! The room was already warm and cozy when i got there.
The staff made sure my every need was met. Including suggesting nice resturants in the area (There are plenty). Its Just Outside of the city and not far from major highways. Everyone knows the staff can make or break even the nicest hotels. The staff here was nothing short of AMAZING. A smiling face can go a long way after a long day of meetings. They tried hard to go above and beyond and they achieved their goal. I was blown away!

  • Stayed January 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express & Suites

Address: 11160 Dowlin Drive, Sharonville, OH 45241
Phone Number:
Location: United States > Ohio > Sharonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 hotels in Sharonville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Sharonville is located north of downtown Cincinnati. Our hotel is conveniently located off I-75 @ exit 15. Our Sharonville hotel is the most centrally located hotel for business & leisure travelers seeking exceptional service in northern Cincinnati. Each guest room has been freshly renovated & offers free wireless high-speed Internet access, flat screen TV, and refrigerator/microwave. Enjoy our refreshing indoor pool, guest laundry & fitness center to help you stay in shape while on the road. Our guests have complimentary access to a nearby extensive fitness center. Breakfast is hot and free! Served daily at 6:00 AM, our breakfast bar offers a selection of hot morning favorites including fluffy scrambled eggs, crispy bacon or sausage, biscuits & gravy, fresh fruit & more. It's delicious. It's hot. The signature cinnamon rolls alone are so good, you'll start looking for reasons to travel more often. Business: Our corporate clients think we are ideally located within minutes of Cincinnati's top companies such as General Electric Evendale & CTEC, Ford, UPS, Procter & Gamble, Sharonville Convention Center.Attractions: Kings Island, Beach Water Park, Great American Ball Park, Paul Brown Stadium, IKEA, Cincinnati Zoo are a short 15 minute drive or less from our hotel. Holiday Inn Express Sharonville is the smart choice when staying in Cincinnati. ... more   less 
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Also Known As:
Holiday Inn Express Hotel Sharonville
Holiday Inn Express And Suites
Holiday Inn Sharonville
Sharonville Holiday Inn
Holiday Inn Express & Suites Sharonville, Ohio

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