“Weird parking set-up. Smokers, hike to your room!”
Overall, this hotel is one of my better recent experiences. Good value for your money with exceptional customer service, however it is far from perfect. Check in was fast, friendly & informative. Check out was a pleasant dose of the same. The room was clean, well supplied & very comfortable. Beware of the doorstop in front of the closet; it might cost a toenail! Room door locks are VERY insecure; the door latches hang loosely from insecure screws. Request the ability to exchange your room after check in, if unsatisfied or in a problem location.
I learned that all smoking rooms are on the 2nd level, which is not an issue and makes perfect sense. Nevertheless, if your smoking room is towards the front of the property, get ready to hike to and from your room! All parking stalls are next to each other towards the front of the property. Since each building only has 2 stairwells per side one of them will be surrounded by handicap stalls. Would someone please explain to me how this makes any sense?
As negative as this may sound, this hotel is still one of the better deals in the Greater Cincinnati / Sharonville area and I will gladly return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 26, 2012
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Cincinnati - Sharonville. It's...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.