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“Nice standard place” 4 of 5 stars
Review of Hawthorn Suites Akron/Seville

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Hawthorn Suites Akron/Seville
2.5 of 5 Hotel   |   5025 Park Avenue West, Seville, OH 44273   |  
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Ranked #1 of 4 Hotels in Seville
Warwick, Rhode Island
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
“Nice standard place”
4 of 5 stars Reviewed July 18, 2012

I was in town visiting some family for a few days and this hotel was the cheapest around. For the price we paid it was pretty awesome. The staff was super friendly and inviting. The pool is well maintained and was blast to use. The staff let us stay in the pool after it was supposed to close because we were having such a good time and not being to much a disturbance. The breakfast buffet was standard. Nothing really special there but it did the trick. I would stay here again if I come back out that way.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 9, 2012
With a genuine heart for people, our staff is dedicated to creating a comforting experience that gives each guest the most for their money. In this economy, we especially recognize the need for many to spend wisely. As a team, we have made it a goal to provide the best service with the finest amenities at the lowest possible cost. Our large rooms and heated pool were specifically designed with that purpose in mind. In addition, we have recently updated our decor and included a flat screen TV in each room. If you are in the area, come check out our new additions!
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104 reviews from our community

Traveler rating
    48
    37
    10
    6
    3
See reviews for
42
27
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Hillsboro, Ohio, United States
Top Contributor
63 reviews 63 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 22, 2012

if you need a good hotel stay here you will get the value you need for less the breakfast is 5 stars its self so stay here

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 9, 2012
Thank you very much. We are glad you enjoyed your stay. Be sure to visit us again the next time you are in the area!
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Brownsburg, Indiana
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 23, 2012

What a joy! Kim and Sarah will greet you with smiles and real hometown charm! Immaculate rooms, coupled with a breakfast fit for kings and queens! How can you go wrong? And, as an added bonus: they serve a hot, home-cooked dinner every Wednesday night. I spend over 200 hotel nights on the road each year, and this is the cream of the crop! No disappointments here!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 12, 2012
What a joy to hear your feedback! Clean rooms and friendly service are our top two priorities here at Hawthorn. To be able to provide a complimentary dinner with drinks every Wednesday night is only a bonus. We are pleased to exceed your expectations and hope you will join us for dinner when you are back in town.
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Springfield, VA
Top Contributor
73 reviews 73 reviews
36 hotel reviews
Reviews in 37 cities Reviews in 37 cities
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed December 29, 2011

We are Wyndham By Request members and had the exact opposite experience as the person who wrote What a Surprise..." I made our reservations in September for 4 nights in a non-smoking King Suite starting December 28th.. When we arrived we were given a handicap queen room that said it was nonsmoking, but clearly when we walked in we could smell smoke. We went to the desk to ask to be changed and they said there were no more rooms available. I explained that I reserved a King Size bed and we had gotten and queen size handicap room instead. Still we were told sorry, that is because we booked online and they don't honor online requests! I have never heard of such a policy. We made our reservations through the hotel website, not something like Hotels.com or Priceline.

The room was tightly configured so that a wheelchair could get to one side of the bed. The walk in shower leaked into the bathroom floor. We only had 2 bath towels, 2 hand towels and 2 washcloths, and no floor mat to wipe up the wet floor. There was not counter space in the bathroom. We stayed the first night since we were going to be charged for it and I called the Comfort Inn and Suites next door and got a room for the rest of our stay. When I called to cancel the rest of our nights, I was told that maybe they could work something out for us. I told them it was too late.

I certainly hope that it is not Wyndham or Hawthorn Suites policy that online reservations are not guaranteed. We have stayed at other Wyndham properties before and never had this problem. We certainly will not repeat our mistake at this particular location.

Room Tip: If you make a reservation online, call the hotel and make sure they know what type of room you want.
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  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Top Contributor
88 reviews 88 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 12, 2011

I learned that all hotels on top of the black line in the Wyndham logo get twice to 3 x the air miles or points. That is Wyndham, Windham Gardens, their timeshares, Hawthorn Suites, Planet Hollywood, Wingate, Tryp, Dream. The below area are motels that have points & miles but very low. I learned all this from the front desk agent who knew plenty about Wyndham Rewards, an By Request members. We are By Request members and are to give this info # to them with reservations. But their agent stated we are no different fromm other people. She took our By Request # and saw we want down comforter in duvet with down pilows, sensitive skin toiletries, vodka to relax with and cheese & crackers. She filled the request within an hour of our arrival.

Then I wanted to see an amusement park called Chippewa Lake Park. I grew up in a cabin on the property next to the roller coaster & the train ran behind us. Jungle Larry & Jane with their son lived next to us. The park closed in 1978, was to be sold to 3 groups over the next 10 years. Then sign welcoming you to the park fell apart but the steel holder still is in the driveway in 2011. The front desk clerk's father was a Sherrif at the park. So she had the run of the park, like me, to swim in the Lake, go on rides with the Owner (Parker Beach), or the concerts with top rockers. She gave us excellent directions and there was the steel sign holder in the driveway. I see the roller coaster and the cabins that are homes for Section 8 folks. The brick BBQ is knocked down recently but all of them are due for demolition within th next few months as they tear down what is left in the park. We get a tour by an elderly Sherrif who works there to stop trespassers. As we are walking to the ballroom/hotel area we see it flat on the ground since a fire set by someone unknown but the ceiling was OK and still there. Then a large BOOM as the rollercoaster starts to fall down. I cried as I felt like a funeral. So we left wiith the dirt and stink & he is also. As we get in the car I see the ferris wheel with a 30 year old tree growing through it and the tree is cut down and the wheel goes also.

So back to the hotel and all is quiet at the front desk. She sees me blowing my nose and hugs me. She had a pot of coffee & cookies, so we sat with her telling her what Nick told us & showed us that was left & the coaster& ferris wheel all fell in front of us. Too dirty to stay. She tells us Hilton Hotel bought the area with the Senior Citizen park next door. They plan a luxury hotel, casino, culinary school, a kid's area with boats in a large pool, boats for the guests to use the lake. Timeshares will go where the Seniors have lived for years.

Then we asked where to go for a meal since the hotel has no food. Down the street to a Dairy Queen which has an excellent farmers restaurant. Darling home feel place, all wood, burgers, steaks, stew which I had & it was great. Then we had the blizzards for the ride back.

Located off I-71 north of Akron OH. Address: 5025 Park Avenue West Rates for Seniors are $79 Queen suite & $83 for King Suite. She got us 2 queen beds suite which was a very large room. Free Net access, pets allowed, free breakfast buffet.

Room Tip: Senior rate is $20% off, pets are allowed & you pay a deposit against any accidents & if all...
See more room tips
  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 12, 2012
I'm very honored that my employees are such caring individuals. They truly care about each guest's needs and desire to brighten the lives of those who walk through our doors. We are glad you enjoyed your stay. Thank you for your feedback.
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Akron, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 31, 2011

We needed a room for wedding preparations for our daughter's wedding. We lived an hour away, stayed one night at the Hawthorne after the rehearsal dinner. The bridesmaids needed a place to dress for the wedding since the venue was ill equipped for that. Even though check out is at 12 and all of their rooms were booked for the next night, they were willing to give us another room from12 to 3 for showers and dressing and also opened the conference room for the girls to do hair, makeup and get prep pictures with the photographer. Anything we needed they offered. They genuinely seemed to care for us and our needs during this very stressful, important time. We rested well and our rooms were clean.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 12, 2012
On a big day like your wedding day, you shouldn't have to worry about the smaller details. We'll do our best to make your stay--and especially your special day--a great experience. Thank you for your business. We're glad you had a pleasant stay. Thank you for your encouraging words.
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Los Angeles, CA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 29, 2011

My wife and I were visiting family in Lodi and this is the best we found within 5-10 miles. The grounds were clean and well maintained, our room was clean and well appointed for the price; the staff was friendly and helpful; and the breakfast included more than the generic cereals and waffle machine (eggs and sausage/bacon and potatoes). This was my second stay and will stay again on our next trip

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim B, General Manager at Hawthorn Suites Akron/Seville, responded to this review, October 17, 2012
Thank you very much for your kind words. At Hawthorn, we do our best to go above and beyond to excel the standards of our guests. If you are ever in the area, please feel free to stop in and check out the new additions to our breakfast menu, dining area, and property grounds. We do hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites Akron/Seville

Address: 5025 Park Avenue West, Seville, OH 44273
Phone Number:
Location: United States > Ohio > Seville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Seville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites Akron/Seville 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Hawthorn Suites Akron/Seville Hotel Seville
Hawthorn Suites Seville
Seville Hawthorn Suites
Hawthorn Suites Akron/Seville Ohio

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