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“We've stayed here before and we'll stay here again.” 3 of 5 stars
Review of America's Best Value Inn Sandusky

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America's Best Value Inn Sandusky
1.5 of 5 Hotel   |   5608 Milan Road, Interstate 80/90 Exit 118, Sandusky, OH 44870   |  
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Hotel amenities
Ranked #28 of 34 Hotels in Sandusky
Euclid, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We've stayed here before and we'll stay here again.”
3 of 5 stars Reviewed 3 weeks ago

We've stayed at this hotel a few times before. The room was clean as always. The bed was comfortable. We were in the back hall and there were only a few other residents staying at the time. It took 5-8 minutes of running the sink and bathtub to get hot water to the sink. Could be because there weren't enough people staying to keep the water tank going. The restaurant attached closed last year and that doesn't bother us because we don't go there. But there IS a void. The Continental breakfast is little to be desired, but we didn't stay there to eat breakfast. We basically need a place to lay our heads. And one thing that DOES bother me, is that all exterior doors are unlocked. Did I feel unsafe? No. But that's the way it's always been since we've been staying there. At other hotels we've stayed, you need the room card to unlock the door. Will we stay there again? Yes! For the price we pay, it's a good deal.

Room Tip: There is no elevator so if you need a ground room floor, request it if you can.
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  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 2, 2014

We chose this hotel because it advertised a restaurant and bar on site. Well, both were closed and the place is a dump. The pool is chipping away, the rooms were musty and the hallway was filthy. My grandson was just learning to crawl but there was no way I was putting him down on the floor!

Room Tip: Don't stay here!
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  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, September 7, 2014
Thank you for letting us know about your recent experience at this property. I am sorry that we weren't able to meet all of your expectations. The good news is that his property is slated to receive some major renovations over the fall/winter months and a new restaurant and bar is scheduled to open by Summer of 2015 (the previous restaurant and bar moved out without any notice).

We hope that you'll treat this as an isolated incident and give us a chance in the future to prove our commitment to continuous quality improvement!
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 1, 2014

We stayed here after a long day at Cedar Point. We checked in late only to find our rooms had a heavy musty smell. There was mold on the ceiling. The pillows were not comfortable and you could tell they were heavily used. As for breakfast, not worth it. We left with hungry kids and had to stop somewhere else. Definitely not worth the money!

Stayed September 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, September 7, 2014
Thank you for taking the time to let us know about your recent stay with us. This is NOT the kind of review we like hearing about--but it is important as it helps us to know what we're doing well and where we need to improve.

The good news is that this property is slated for some pretty major improvements in the coming months. My hope is that you'll come back and see all that we've done to improve our customer experience. Your comments will certainly help us to prioritize what we do and we appreciate your feedback!
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Moorestown, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed August 18, 2014

I was looking for a hotel on my way from Philadelphia to Port Huron, Michigan. This one was supposed to be right off the highway. It was 7 miles away. . . .but still not bad distance wise. The hotel itself is old and dilapidated. . .paint peeling, etc. The room was OK. . .quiet, nice carpeting, a (mostly) redone bathroom but with an ancient TV with the back cover of the remote missing, maids cleaning bottle left in the bathroom, terrible towels, one washcloth left on the top of the toilet paper dispenser, noisy AC, etc. There appeared to be the remains of a closed restaurant next to the lobby. There was floor carpet missing on the way to the room. There was supposed to be a continental breakfast. That consisted of two small trays of little pastries and a regular and decaf coffee urn. Good thing I was alone as my wife would have gone beserk. But it was pretty inexpensive.

  • Stayed August 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, September 7, 2014
Thank you for taking the time to relate you recent experience with our property. I'm disappointed that you encountered the problems that you did...however, there are some pretty major changes slated for this property in the coming months. We have listened to our guests and are prepared to spend the capital to make this a property WE can be proud of.

We hope you'll give us another chance in the future to prove our commitment to continuous quality improvement. We certainly appreciate your business and would love to be able to be of service to you in the future!
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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 4, 2014

AVOID THIS HOTEL! I don't know how they could get away with false advertising! The hotel photos in their web site are not showing the actual-poor condition of the hotel. The nice beautiful lobby and restaurants in the hotel photos are all closed, dusty and out of business. I don't know how this hotel is allowed to operate. The TV is a huge box from the 80's( the kind that are phased out several years ago,very poor reception. WIFI is non-existent-can never get a connection, maybe the lowest mgb there is! The continental breakfast they advertised is a mere coffee and stale mini-muffins! No other drinks, no juice, no milk,placed in a small table that only one person can use at a time. No tables, no chairs for anyone! In short, save yourself the agravation and money..,AVOID THIS HOTEL! I wonder if all hotels in this chain have the same standards!

Room Tip: Avoid this hotel!
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  • Stayed August 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 10, 2014
Thank you for taking the time to rate and review your recent stay with us. Although the ABVI brand is geared toward the budget-conscience consumer, there's no reason to expect anything less than a clean and comfortable stay. We do advertise a limited continental breakfast but a breakfast is not even required of this brand. The good news is that we have some renovations planned for this property and a new-concept restaurant to replace the one that left us without notice. We hope you'll treat this as in isolated incident and give us another shot in the future. We certainly DO value your business and thank you for letting us know where we can improve.
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 3, 2014

Front desk clerk knew wifi was down but did not tell us, the TV was some huge block from the 80's with a picture you could barely make out. There were someone else hair on the sheets like they were not changed from the last guest, just remade. The breakfast was some cheap cold and stale mini muffins and coffee. And all of this for an butt clenching 129.00 plus tax. This place should be condemned and if you paid more than 30.00 you got ripped off. The restaurant inside is also permanently out of business. AVOID THIS PLACE!

Room Tip: Choose another hotel.
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, August 10, 2014
Hello and thank you for taking the time to share your recent experience with us. Although this is a budget-conscience property ($129 for the date you stayed is considerably less expensive than most all other properties in our area), you shouldn't expect anything less than clean and comfortable accommodations. We will certainly review our quality standards with our housekeeping department as a result of your comments. Additionally, we DO have some renovations planned for this property in the near future including the construction of a new-concept restaurant to replace the one who left us without any notice. We hope you'll treat this as an isolated incident and give us the opportunity to prove our commitment to continuous quality improvement sometime in the future.
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1 review
3 of 5 stars Reviewed July 22, 2014 via mobile

Nothing fancy and motel needs some work but our rooms were clean and comfortable, the girl at check in desk was great, the pool was very clean...bottom line is if you want fancy look elsewhere if you want a place to sleep at a decent price this works...we stayed two nights and had no real complaints.. It is what it is.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at America's Best Value Inn Sandusky, responded to this review, July 26, 2014
Thank you for taking the time to give an honest and up-front rating and review of your recent stay with us. As is indicated in our name, and as you point out, we aren't a fancy hotel. We're geared toward families who are looking for value in the money they spend on lodging. We believe that we foot that bill and it sounds as if you agree.

Thanks for choosing to stay with us. We hope to see you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about America's Best Value Inn Sandusky

Address: 5608 Milan Road, Interstate 80/90 Exit 118, Sandusky, OH 44870
Phone Number:
Location: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #28 of 34 Hotels in Sandusky
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — America's Best Value Inn Sandusky 1.5*
Number of rooms: 100
Official Description (provided by the hotel):
Your vacation dollar goes farther here where our 100 beautifully appointed guestrooms feature everything you need for a fun-filled vacation including complimentary high-speed wireless Internet access, complimentary HBO and premium channels, an outdoor heated pool with sundeck, in-room coffee maker, and more. There’s also an onsite restaurant and lounge. The famous RoadHouse Restaurant & Saloon. ... more   less 
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Also Known As:
America`s Best Value Inn Sandusky Hotel Sandusky
Americas Best Value Inn Sandusky
Sandusky Americas Best Value Inn
America's Best Value Inn Sandusky Ohio

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