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“Sandusky Best Western Plus” 4 of 5 stars
Review of BEST WESTERN PLUS Sandusky Hotel & Suites

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BEST WESTERN PLUS Sandusky Hotel & Suites
2.5 of 5 Hotel   |   6011 Milan Rd., Sandusky, OH 44870   |  
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Ranked #2 of 34 Hotels in Sandusky
Whitefish Bay, United States
1 review
1 helpful vote 1 helpful vote
“Sandusky Best Western Plus”
4 of 5 stars Reviewed May 1, 2014

We arrived on Friday, April 25, 2014. We were greeted with smiles and gentle conversation. We received with a quick check-in and our room was ready for a quiet night's sleep. In the morning, we enjoyed a great, hot breakfast before we returned to the open highway. Our best stay of our vacation!!!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for taking valuable time to offer such positive words of praise regarding your recent stay with us. We're SO pleased to hear that we were the favorite hotel of your vacation and that we had the opportunity to be of service to you and your family. It's also wonderful to hear that you enjoyed all of our amenities--especially our complimentary full hot/cold breakfast spread.

We hope to be able to be of service to you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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528 reviews from our community

Traveler rating
    231
    173
    80
    32
    12
See reviews for
247
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Trumbull, Connecticut
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 29, 2014

My husband and I thought the rooms were nicely decorated, comfy & clean. Great beds. There was a refrigerator and microwave and inroom coffee. There was a safe in the room. Breakfast was very nice and the breakfast room was inviting. The staff was very pleasant and helpful.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for taking the time to offer such positive feedback regarding your recent stay with us. It's great to hear when guests, such as yourselves, appreciate all of the amenities we're able to provide and also when they have such positive interactions with our amazing team of staff members.

We look forward to being able to be of service to you many more times in the future!
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A TripAdvisor Member
5 of 5 stars Reviewed April 27, 2014

Spent a night with two kids while visiting friends. Did not get to enjoy many facilities that the place offers. 4 miles from Cedar Point, wonderful staff and great breakfast. Would definitely recommend it especially to costco members who get 10-15 % discount.

Stayed April 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
We're so happy to hear that you enjoyed your recent stay with us! Thank you for taking the time to offer such a great rating and review and for recommending our facility to your family, friends, and other inquiring travelers. We hope to be able to welcome you back again in the very near future!
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Florence, South Carolina
1 review
5 of 5 stars Reviewed April 21, 2014

The girl I spoke with was Kristal and she was really nice and got my bill straightened out when I used the wrong card. The little asian guy was also great and made me laugh while I was waiting in the lobby. I would defi recommend staying at this hotel if you are staying in sandusky!

Room Tip: Pool is downstairs under the lobby.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for taking the time to rate and review your recent stay with us. It's great to hear when people have such positive interactions with our staff--although this is definitely what we've come to expect out of our amazing team.

Thank you for choosing to stay with us. We hope to see you back again in the very near future!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2014

My only complaint was no parking spots available in front of the hotel...had to park on the side, in the dark, and a bit of a hike to the entrance. I did not eat breakfast or use business center or fitness room. I will definitely stay here again and recommend it to all my friends !

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for taking the time to offer a very nice recommendation and a five-star rating of your recent visit with us. We're glad to hear that you will stay with us again and that you'll recommend staying with us to all of your friends and family. A business can't really hope for much better marketing than that!

Thank you again for choosing to stay with us. We can't wait to be of service to you in the future!
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Milan, Ohio
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 2, 2014

I read the reviews and we chose to try it for a long weekend. Most of the front desk staff seemed to hate their jobs. No smiles and we felt like they were annoyed when asked a question. The younger guy on Sunday 3/31 during the day was friendly and helpful.
Rooms are clean and average. Breakfast was awful. Eggs and biscuits were left under the light too long and hard as a rock! It is free but it's better to skip it and go to Perkins, great breakfast!

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for taking the time to offer valuable feedback regarding your recent stay with us. I am disappointed to hear that we didn't exceed all of your expectations. As I'm sure you can gathering from reading all of the other reviews, this kind of review is definitely the exception rather than the rule. We pride ourselves on being the #1-ranked property for the Sandusky-area on TripAdvisor and our staff is normally the greatest contributor to this success. Please accept my apology for your rather lack-luster stay and give us the opportunity in the future to prove our commitment to continuous quality improvement. Although we may have fallen short of your expectations on this recent visit of yours, I can assure you that we will do everything humanly possible to regain your trust and confidence in our personnel, our facilities, and our amazing amenities.
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 30, 2014

We have stayed at this hotel the last 3 years when my grand-daughter has a cheer competition at Kalahari. Since we don't use the water park, this a great choice to stay for the money. We have always had a great experience. They told us about a local pizza place and we have ordered from there the last couple of times we stayed. We either have to be gone by breakfast time or we just don't get up. We did eat there a couple of times and it was good.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, May 24, 2014
Thank you for sharing your recent experience staying at our property. We're super-excited to hear that you're a loyal, returning customer of ours and thrilled to hear that you enjoy our facilities, our staff, and our many amenities.

We hope you'll continue to choose to stay with us in the future. It's our pleasure to be of service to you and your family!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sandusky Hotel & Suites

Address: 6011 Milan Rd., Sandusky, OH 44870
Phone Number:
Location: United States > Ohio > Sandusky
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Sandusky
#2 Family Hotel in Sandusky
#2 Romantic Hotel in Sandusky
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel And Suites
Best Western Sandusky Hotel Sandusky
Comfort Suites Sandusky
Sandusky Comfort Suites
BEST WESTERN PLUS Sandusky Hotel & Suites Ohio

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