When we arrived at 10pm to check in we were greater by a sign that the attendant would be right back they were taking care of another guest. She did promptly return to quickly check us in and let us know that there would always be someone at the front desk! The hotel is nice, they have a therapy pool and you have to cross parking lot for an actual pool next door at the comfort inn. Rooms are fine but if you need another adjoining room it may not come with a second bathroom! Strange set up!