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“New, clean, near cedar point” 5 of 5 stars
Review of BEST WESTERN PLUS Sandusky Hotel & Suites

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BEST WESTERN PLUS Sandusky Hotel & Suites
2.5 of 5 Hotel   |   6011 Milan Rd., Sandusky, OH 44870   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #2 of 34 Hotels in Sandusky
Certificate of Excellence 2014
Columbus, Ohio
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“New, clean, near cedar point”
5 of 5 stars Reviewed August 18, 2012

The place is new and clean. Nice WARM pool in basement. Workout room was okay although some equipment needs to be repaired. Good continental breakfast. Beds and linens very clean and comfy. Staff was friendly and professional.

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 27, 2012
Wow--it's great to hear such positive feedback from guests such as yourself. It's wondeful to be reaffirmed that we have a product and services that are simply second to no one in our area. We are certainly aware of the issues with our fitness center and are actively working on correcting those problems. Thanks, SO much, for taking the time to write such a positive review! We look forward to your coming back and staying with us again in the future!
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551 reviews from our community

Traveler rating
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    81
    32
    12
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Murfreesboro, Tennessee
1 review
5 of 5 stars Reviewed August 16, 2012

We stayed here while traveling from Tennessee to Cedar Point this summer with the family, I was pregnant when we were here so I didn't do much at Cedar Point and liked the room. The front desk staff was nice and noticed that I was pregnant. The older kids had a blast at the hotel and Cedar Point, thanks so much for making us feel so welcomed.

Courtney

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 27, 2012
Thanks for taking the time to relate your experiences with our hotel during your recent stay. I'm SO thrilled that your expectations were met -- and hopefully exceeded! Good luck on your pregnancy and we hope to welcome you back on a future stay in our area!
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USA
Top Contributor
88 reviews 88 reviews
64 hotel reviews
Reviews in 28 cities Reviews in 28 cities
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed August 15, 2012

I was recently in Sandusky for a wedding and spent two nights at the Best Western. While the room was clean, the carpet was dirty and left the bottoms of my socks black. The bathroom was very nice and the bed was comfortable. I was concerned about being on the second floor due to potential noise above me, but the hotel was very quiet.

The two biggest downfalls were the gym and the breakfast. Both the weight machine and the elliptical trainer were broken. The breakfast was probably the worst breakfast I have had at a hotel. They didn't have peanut butter (which you would think should be a staple) and the coffee was absolutely horrendous. They did a poor job of keeping the breakfast room clean so the second morning I just went to McDonalds. I would consider this more of a $70 a night property, not the $400 I spent for two nights.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 27, 2012
Thank you for taking the time to relate your recent experience at our hotel property. This property is only 6 years old and, as you can tell, has been totally renovated in spite of its young age. Being the number 1 property in Sandusky is a testament to this fact--I'm just disappointed that your stay didn't live up to those standards. Rest assured that your comments have been heard and that they help us to continually improve our product and services. I hope that you'll treat the problem areas you encountered as isolated and give us another opporutunity to serve your needs in the future!
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Dayton, Ohio
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 7, 2012

Stayed two nights at the BW while visiting Cedar Point. The reception by the staff was good and I felt very welcomed by them. The rooms were clean and spacious, with refrigerator, microwave, and flatscreen tv. A couch and two desks with chairs were also in the room. Considering there were four of us, all with electronic devices needing charging, there are ample outlets in this room with no need to pull nightstands or dressers away to reach outlets. The breakfast was average, like most places today a mix of continental and hot foods. The hotel does not offer a true swimming pool - they have a therapy pool in the lowest level, along with a nice workout room. To make up for this, the indoor and outdoor pools of the hotel next door (owned by the same group) can be used. The pools there were nice, with the outdoor pool offering a bar. There were no problems with or questions about using the pools, sauna or hot tub at the second location. While the lack of a pool was a bit of a drawback, it wasn't a deal breaker and I would stay there again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 11, 2012
Thanks for your very nice comments relating to your recent stay at our hotel. I'm pleased that you found your stay enjoyable and that you took advantage of all of the amenities offered. We are glad to hear that you'll choose us the next time your travels bring us to our area. Until then, safe travels!!
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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2012

I was really pleased with this hotel! When we arrived there was a member of the staff cleaning the lobby and everything looked neat a clean. When we went to check in the front dest attendant was incredibly nice and super helpful. This was a good way to be welcomed to the hotel. When we got to our room it was really clean and smelled fresh and clean. The carpets were clean the bedding was fresh and completely white. It was very spacious with the king size bed, tv, dresser, microwave, small fridge, coffee maker couch and coffee table. The closet space was good and the provided an iron and inroning board. When we went into the bathroom it was rather big for a hotel bathroom and super clean as well. The floors,the toilet, sinks and tub were spotless. There was no water marks or pink stains anywhere. To top it all of they had great water pressure and the water got nice and hot. The hotel was very close to restaurants and shopping and was not even 10 minutes from Cedar point. The hotel itself did not have a pool but their guest were allowed to use the hotel across the parking lots pool for free. On top of that at the pool they have a bar with food that's open till 2am and our hotel provided us with 2 free drink coupons for the bar. The hotel was very reasonably priced for the quality and customer service you received. They also offer a breakfast but not the normal muffins and bagels they had fresh coffee a waffle maker and all. I would recommend this hotel to anyone and will for sure check for a Best Western Plus whenever I travel in the future. The plus was that the bed was comfortable and they gave you enough pillows and they were not flat at all. This was the best rest I have ever had in a hotel.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 11, 2012
Wow! Thanks for the very kind remarks regarding your recent stay at our facility! We're so pleased to know that you and your family enjoyed your stay, our amenities, and our attentive, customer-focused staff. We look forward to welcoming you back during your next visit to our area!
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Wernersville, Pennsylvania
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 6, 2012

Close location for Cedar Point and Downtown. Rooms were clean and comfortable. We booked a two bedroom suite. It was nice to have separate room for my son. Staff was friendly. Breakfast was your typical "free" breakfast. Only ate there one morning, coffee was too watered down and selection slim so we went down the street to Pandora for breakfast the next two mornings. We spent one day in Cedar Point and one day at Put In Bay so did not hang around the hotel too often. Did not use the pool next door. Overall good room for the price and location.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 11, 2012
Thanks for taking the time to rate your recent stay at our hotel. I'm glad that you found the majority of your stay suitable and to your liking. We continually look for ways to improve our services and amenities. The comments you made about the breakfast selection and the coffee quality will certainly help us to do that. Thanks again for your candid comments. We look forward to welcoming you back during your next trip to our area!
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Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 31, 2012

I took my husband to Cedar Point for his birthday, We got a King Suite room. The accommodations were decent especially the bathroom. The tub was big enough for two. The bed was comfortable but the pillows not so much. Also, the room was very humid which made everything including yourself feel clammy. There was a microwave and a nice size refrigerator. The hotel is not to far from Cedar Point and has plenty of restaurants and stores nearby.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at BEST WESTERN PLUS Sandusky Hotel & Suites, responded to this review, August 1, 2012
Thanks for taking the time to review your recent stay at our property. I'm pleased that MOST of your stay was enjoyable and that you found the accommodations more than satisfactory. Thank you for pointing out the issues that you did and, rest assured, we're always looking for ways to make constant improvements to our products and services. Your comments are very much appreciated. We hope you'll chose to stay with us again should your travels bring you to our area!
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Additional Information about BEST WESTERN PLUS Sandusky Hotel & Suites

Address: 6011 Milan Rd., Sandusky, OH 44870
Phone Number:
Location: United States > Ohio > Sandusky
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Sandusky
#2 Family Hotel in Sandusky
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sandusky Hotel & Suites 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Just Keep Moving! Free Fitness Training at Hotel. Free Circuit Training Class by Certified Personal Trainer - Tim Dorsey. Available Daily Monday to Friday 2 to 4 classes daily. Moderate to High Intensity. Located in Hotel. It's Free! The BEST WESTERN PLUS Sandusky Hotel & Suites is one of the only all-suite hotels in Sandusky all our rooms are one-room suites. Featuring 89 spacious one-room suites and full-service amenities to make your next business trip or vacation in Sandusky as comfortable and efficient as possible.Services & AmenitiesBeds are triple-sheeted with duvet32-inch flat-panel televisionsHot breakfast with waffles served dailyFree high-speed Internet accessFitness Center and Soaking Hot TubMicrowaves and refrigerators in all roomsIn-room coffee maker, iron and ironing board, hair dryer, and safeDesks and sitting area in all one-room suitesPremium cable channels with Pay-Per-View ... more   less 
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Also Known As:
Best Western Sandusky Hotel And Suites
Best Western Sandusky Hotel Sandusky
Comfort Suites Sandusky
Sandusky Comfort Suites
BEST WESTERN PLUS Sandusky Hotel & Suites Ohio

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