When I read these reviews sometimes I think people are being overly harsh and maybe they are just miserable people, but I can tell you I have NEVER felt so compelled to write one of these. I never want another family to have to sleep in a place like this.
When we arrived our room was "wet". The door had condensation all over it, the ceilings were moldy, the comforter and rug were wet too. (like there was a mini flood and instead of calling someone to fix it they just were like... whatever) So we switched rooms. This one appeared to be fine until closer inspection. There was pubic hair in the ice bucket, in the shower and on the bathroom floor. The comforter had blood stains on it. This ceiling was also moldy, just not as bad as the first one. There was food on the floor and on the shelf of the nightstand. You could tell they do not vacuum the edges of the carpet or the edges by the bed. (if they do - not very often) We stayed at this "resort" in July 2006 and found a jellybean in one of the closets. GROSS. The housekeeper knocked on our door at 9:00 AM. When I ask why she was knocking she said to see if we had checked out yet. I said isn't check out at 11:00am? Yes but we still need to check. MY FAMILY WAS SLEEPING! We had been out late the night before and had a long drive ahead of us. Then I left my cell phone behind by mistake. I called the hotel a 1/2 hour after leaving to ask them to go and get it and then call me back so I could give them a mailing address. No one ever called and I have left several messages. Finally I got frustrated and called the manager of the hotel, (the front desk would not give me her name so I had to call another resort to get that) - GUESS WHAT? no return call from her either. So I filed a police report and plan on calling the BBB and the health dept. This "resort" is not a sanitary place to stay. My daughter and I slept fully clothed! I wish I had read these reviews BEFORE I booked it. I tried to change hotels but every other hotel was booked.




