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“Sunny Little Hideaway” 4 of 5 stars
Review of Maui Sands Resort & Indoor Waterpark

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Maui Sands Resort & Indoor Waterpark
2.5 of 5 Hotel   |   5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)   |  
Hotel website
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Hotel amenities
Ranked #8 of 34 hotels in Sandusky
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Sunny Little Hideaway”
4 of 5 stars Reviewed March 30, 2013 via mobile

Overall the hotel is Wonderful it is on a main strip with a lot of restaurants and the Sandusky Mall and movie... Back to the hotel we had a fast check in.....great Wonderful waterpark and clean room our room was located in the best spot close to the hotel restaurant (the food was just ok and they do have free breakfast) waterpark.. the staff was Wonderful except for one girl who was very rude to us on the last day.... The manger was very Wonderful after we told him the problem and took care of the problem related to this issue.... Thank you overall me and my family had a Wonderful time but next time (do to one rude staff member) while in Sandusky we will stay somewhere different...

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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690 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • English first
  • Any
English first
Delaware, Ohio, United States
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 29, 2013

We stayed for two nights in the two king bed suite. We decided on Maui sands as other water parks in area had high reviews of bed bugs and Maui sands did not. The room was very clean, did not have a musty smell, and no bugs. We had two separate bed rooms, three tvs and two bathrooms so everyone was happy (and its was so much cheaper then other places with only two double beds) We went with our four children ages two to twelve and they all had a blast. The park are was very well staffed and there was just enough stuff to keep everyone busy. The staff kept a very good eye on the swimmers. My two year old took off to try to jump in a pool part and the life guard was immediately there to prevent her. I was very impressed and grateful. The kids really enjoyed the slides. The only complaint the kids had was the arcade was not very exciting at all. Very basic, but they did not plan on staying much time in the arcade anyway. For us the clean room and the very nice water park staff will be why we will come back there again.

Room Tip: We stayed in room overlooking the waterpark . Did not hear any noise and the curtains blocked out l...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park Ridge, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 27, 2013

The actual waterpark was good. The rooms were very good for the price.

It would have been nice if they had a restaurant that was opened for business. The full service restaurant listed on the website, "Black Sands", was not opened for business. The only option for food was the snack shop. The snack shop is located adjacent to the waterpark to make it easy to order while at the park. The problem is that it is FREEZING in the snackshop, and most people ordering in the snackshop are in bathing suits, shivering. They really need to keep the air at the same temp as the waterpark because it's clear the idea is to come into the snack shop directly from the waterpark. Additionally, the snack shop wasn't open for breakfast, so we had to take the kids off premise to eat breakfast when all they wanted was a quick bite so they could swim. If I would have known there was noplace to eat breakfast, I would have brought it with us.

Another problem is that the entryway is also FREEZING, and that is where the door to the waterpark and elevator banks are. The kids come out of the waterpark damp and in their swimwear, and stand in the lobby waiting for the elevaror (and wait, and waiting --- the SLOWEST ELEVATOR EVER - on several occasions we gave up and found the stairs) shivering in the cold lobby. The front doors to the resort are big double doors open at the same time so the airlock doesn't appear to do any good, and the waterpark door and elevator door are right in the same small area. The bar is also in this area, and the few folks sitting in the bar had their coats / jackets on to keep warm. It was not an inviting bar / lounge to sit in since it was so chilly.

The front desk was understaffed, the one person at the desk was on the phone taking a reservation for about 5 minutes when we arrived to checkin.

That being said the kids had a great time in the park and the rates are VERY reasonable. The park is new and nice, clean. If you bring your food breakfast food (ours had a mini fridge) and order pizza in to the hotel for dinner, you should have a fine trip.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield, OH
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

My trip to Maui Sands was a very "spontaneous" adventure. I decided I just had to get away for a night with a friend and up to the resort we went! When we arrived the staff was friendly and curtious. The General Manager Tim, was very professional and accomodating. We had a wonderful night get-a-way!!!! The park is just amazing! Thanks Maui Sands! :)

Room Tip: We had a room very close to the restaurant/bar and the water park. I beleive it was room 2115. EXCE...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole H, Front Office Director at Maui Sands Resort & Indoor Waterpark, responded to this review, April 9, 2013
Aloha Jill,

I'm so glad your spontaneous lead to Maui Sands Resort and Indoor Waterpark. It seems like you had a great time here. Please visit us again real soon.

Mahalo,

Nicole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

My family visited Maui Sands and it by far, exceeded our expectations!! We booked the room that had the kids room, 2 sets of bunk beds and their own tv, so the kids were thrilled before we even made it to waterpark. The waterpark kept all the kids busy, we had 4, ranging in age from 3-11. The lifeguards were all great and would talk to the kids, and the 2 young men running the top of the slides had our 2 girls laughing, as they were joking with them as they were racing down the slides. Their was plenty for everyone to do, between 4 large slides, basketball pool, family spa, little tree house, and the baby area. Lazy river was fun, and big. There is even an adult only outdoor hot tub tucked away on 2nd floor. My husband and I took turns going in there for a quick 10-15 min break. The volcano grille was a great option for dinner and we didn't have to leave waterpark for dinner. They even had a free ice cream social for the kids that included a toppings table!Breakfast in the morning was continental and had doughnuts,muffins,bagels,English muffins, cereals, yougurts, fruit and coffee and juices. I highly recommend Maui Sands!! Can't wait to our next visit!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole H, Front Office Director at Maui Sands Resort & Indoor Waterpark, responded to this review, April 9, 2013
Aloha danickifamly,

It is always a pleasure to hear families are having such a wonderful time. Since your stay we have upgraded our continental breakfast to a hot breakfast. We can't wait for your visit again.

Mahalo,

Nicole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Top Contributor
109 reviews 109 reviews
66 hotel reviews
Reviews in 57 cities Reviews in 57 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed March 24, 2013

Stayed here this week on business. Obviously, it was slow season for Sandusky as Cedar Point is not open. The rooms are clean and spacious. I don't have kids so I did not utilize the waterpark, but it did look like a lot of fun.

Hotel is modern and is very convenient to all of Sandusky. Aside from the food onsite, there are many restaurants in the area. Most are chain, but it seems that there are a few local favorites nearby as well.

If you are going to Cedar Point, it is only a few miles away. The hotel is tucked in behind the Applebees and a gas station, so it can be a little tricky to get to the first time, but once you figure it out, it is fine. It is right across from the Wal-Mart and just down from a Meijer (my favorite), so you can pick up snacks and things... .

The staff is great and seem to go out of their way to help in any way that they can.

I will stay here again.

Room Tip: I might suggest a waterpark view for something unique.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole H, Front Office Director at Maui Sands Resort & Indoor Waterpark, responded to this review, April 9, 2013
Aloha crazyhotelguy,

Thank you for choosing us on your business trip. I'm glad to here our staff was going above and beyond to make your stay enjoyable. We look forward to your return in the future.

Mahola,

Nicole
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 22, 2013

We got to stay overnight in a family suite the first weekend the waterpark was open. It was a beautiful room with 2 sets of bunk beds. I loved the pocket doors between the rooms for privacy. I have a 10, 7, and 3 year old. The water park was a great fit for my family. The big kids reallyenjoyed the slides and my little one had fun in the lazy river and playset section. The kids all enjoyed the ice cream social that was hosted on the night of our stay.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole H, Front Office Director at Maui Sands Resort & Indoor Waterpark, responded to this review, April 9, 2013
Aloha Stephaine,

It sounds like your family had a wonderful time opening weekend. I know we did. It was such a pleasure seeing the families here enjoying their time together. Thank you for your wonderful comments and we look forward to seeing you again.

Mahalo,

Nicole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Maui Sands Resort & Indoor Waterpark

Address: 5513 Milan Rd., Sandusky, OH 44870 (Formerly Maui Sands Hotel)
Phone Number:
Location: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #8 of 34 hotels in Sandusky
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Maui Sands Resort & Indoor Waterpark 2.5*
Official Description (provided by the hotel):
See the Difference a trip to the Maui Sands Resort and Indoor Waterpark can be. With our "soon to be Famous Hot breakfast" you will walk into a true Hawaiian themed property. You’ll experience the little touches that you’d only find in any Hawaiian home. And always, the warmth of a smile, because once you’re here, you’re family. When you compare the value you’ll receive at the Maui Sands Resort against the area’s other lodging choices you’ll be proud to call Maui Sands home. ... more   less 
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Also Known As:
Maui Sands Resort & Indoor Waterpark Sandusky, Ohio

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