Where to start...well when we got to the room we found the door didn't shut unless I threw myself into it, but I overlooked that because we would only be there for the night. I walked into the bathroom and someone had defecated in the toilet and left it there. When I tried to flush the toilet it clogged. I picked up the phone to call the front desk, but the phone didn't work. I called from my cell phone and requested someone come by and plunge the toilet. A young man in his late teens or early twenties stopped by and when my girlfriend opened the door he handed her a plunger. When he handed her the plunger she asked if we had to do it ourselves and he said, "we don't plunge toilets." After he walked away she told me that had happened and I called the front desk and asked for a manager to come to the room. The same young man came to the door and told me that he would not plunge my toilet and it was their policy not to fix the toilet if it broke. After a brief discussion with the young man I told my girlfriend that we would be leaving. I called the front desk to tell them we would be checking out, the gentleman at the front desk asked why we were checking out already and I told him the situation. He told me that to be credited for the room the manager would have to come by and inspect the room. The same young man from previously came by and asked me, "what my problem was", I asked him to come in and inspect the room so we could check out. He refused to come in to inspect the room. After that we just got in the car and left. We ended up staying at a Comfort Inn less than 5 miles away and it ended up being cheaper. This was by far the worst experience I have ever had at any hotel in my life. Please, do yourself a favor, do not stay at this hotel.
Our room came with feces already in the toilet.
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