Terrible Terrible Never again, we had a family of 4 and got the only room that was left on the site the king size bed, we had an air mattress for my son to sleep on. Well let me say we couldnt move the bed took up the entire room. The bathroom was tiny. Went to go get our money back to go somewhere different and they said we had to call expedia to get our money back, funny thing about that is I booked with the howard johnson website not expedia. Went back to the office and told them. They wanted my credit card to make sure I booked with them. Sure enough I did, told me my money would be back in 3 to 4 days it took 6 days to return. Very unhappy. Went to another hotel. Had a better trip to Cedar Point after that hiccup of a place. They should update pictures of the tiny rooms instead of mislead you into thinking rooms are huge.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for choosing Howard Johnson Express Inn - Sandusky Milan Rd. for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
Management was approached about the possibility of their doing periodic inspections of the facility to see to it that it is meeting the standards which we set for it.
• Staff members received additional training in the courteous manner in which they are to treat you, our valued guests.
I hope that the next time you visit our area you will once again choose to stay at Howard Johnson Express Inn - Sandusky Milan Rd. I think you will be greatly pleased.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.