We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay” 4 of 5 stars
Review of Sandcastle Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Sandcastle Suites to your Saves list
Sandcastle Suites
3.0 of 5 Resort   |   1 Cedar Point Dr., Sandusky, OH 44870   |  
Hotel amenities
Ranked #14 of 34 Hotels in Sandusky
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Stay”
4 of 5 stars Reviewed October 28, 2013

We had a great room at the end of the building with a beautiful screened in corner patio overlooking Lake Erie. We were able to check in early (check in time was 4pm, we checked in around 9am) Staff was friendly and quickly replaced our coffee maker which wasn't in working order. It could use a little updating as some of the paint was peeling and the bed was a little stiff. Didn't really bother us at all, and would stay here again for sure.

Room Tip: If you're going as a couple, I highly suggest one of the corner suites.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

383 reviews from our community

Traveler rating
    70
    118
    84
    55
    56
See reviews for
253
29
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 20, 2013

Cedar Point has become the Midwest mecca of coasters. They do a fantastic job with the coasters and the park keeps getting better. BUT, they should stay out of the hotel business. Sandcastle Suites is in desperate need of a remodel. Everything is very dated and the rooms are very small. The pool was small and the hot tub was disgusting. I've stayed in $60/night hotels that were more updated and spacious. Will probably not stay there again.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 24, 2013
I apologize you were not happy with your experience. We appreciate guest feedback. Thank you for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, Michigan, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 20, 2013

There are alot of good things about this hotel, but I'll never stay again. The mattresses are so cheap and uncomfortable that I couldn't sleep, and after three hours all my joints ached. And the couch bed mattress was even worse, not suitable for anyone over three years old! The pillows were cheap flat crap; luckily we brought our own.

By 2 am I found myself wishing we had just driven the three hours home rather than suffer all night here and waste over $200 with tax. Please, Cedar Point, invest in some decent mattresses and bedding, even if you have to raise the prices! Create a "luxury wing" for people who value a good night's sleep.

Room Tip: Rent an RV and camp next door, you'll be more comfortable!
See more room tips
  • Stayed October 2013, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 24, 2013
Thank you for taking the time to let us know about your experience. We are always looking for ways to improve our operation and we will use your comments as we review our operations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clinton Township, Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2013

We loved Sandcastle Suites. It was perfect for our stay. Being at Cedar Point for Halloweekends is one of our favorite things to do as a company trip. This was the first time we spent the night. The suite was a decent size and a great value for a whole day at the park. With the tickets being included in the price with the room, it worked out great for us. Can't wait to go again next year!

Room Tip: The two room suite was perfect for our group of 6 people - we ended up with an extra and we bunked o...
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 19, 2013
We can't wait to see you again next year! Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2013

We stayed at breakers is July beautiful hotel but the rooms at the sandcastle suites are way better! Plenty of room for 5 of us. staff was very friendly check in was easy, and check out was easy. Even tho it was a bit pricy for the night (cheaper then breakers) it's well worth it for cheap ticket prices, hour early entry, and parking you get back when check in. Next summer we are going to try the cabins and then we will decide which will be our favorite place to stay at Cedar Point! I highly recommend sandcastle suites. P.S bring your own sheets, pillows, and blankets for the pullout sofa they don't supply it for that :-)

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 19, 2013
We are glad to hear you enjoyed your visit and are confident you will also enjoy Lighthouse Point. Linens for the sofabed should have been located in the drawer. I apologize if they were not there.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2013

We visit Cedar point during September 2013, and stay for one night in the Sandcastle suites.
The main reason was the location, very close to the park and possibility to have one hour earlier entry.
We were family of 5, including 3 teen-age boys and book two-room apartment. Overall it was enough please for everybody, although ones the coach is open it's not easy to move in the room

The overall visit was very successful - we arrive about 13:00 on Saturday (part was opened from 11:00) and got the room immediately, what was very convenience for us. After leaving the luggage in the room we use the shuttle service to get to the park - also advantage from my POV,
During the check-in we got back the money we pay for the enter to the parking area and also free pass for this and next day - it was nice extra for us.
We also got the ticket with one hour earlier enter for the Sunday and it was nice bonus.

You can check-out using the phone call, instead of wating in line, what makes it quick and simple.

Two points to improve
- internet connection was poor in the room.
- there is no luggage room, meaning you should check-out and keep your stuff in the car during full day.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 19, 2013
Thank you for taking the time to provide a review of your visit. We enjoy hearing from our guests and appreciate your notes for improvement. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013 via mobile

The new manager is destroying Cedar Point! The hotel room, halls and elevator smelled extremely musty even though they tried to cover the stench with stinkier perfumy "deodorizer". Got a surprise on the ticket prices...they charge an extra $10 per ticket and an extra $10 per fast pass ticket on weekends!! "Small print" that you can't see of you are looking on anything but a desktop computer. We took our granddaughter and 4 friends...like it wasn't expensive enough, we got hit with additional $120. In hidden extra charges due to it being a weekend. We expressed our concerns at the front desk, was told we had to take it up with those at the gate...had to pay for tickets at the hotel THEN go to front gate to express our concerns. The room' pullout couch was very uncomfortable and looked like it was from the '80's. We could feel the springs through the seemingly disposable mattress that was on it. The bed wasn't even made. We had to make it ourselves. The rom is small and cramped. Had to walk sideways through most of it! In the Cedar Point park, friendliness, customer service and good old fashioned hospitality were also lacking. Waiting in line for our elephant ear, al staff walked off the front line after we ordered, then a new worker came out, took an order and gave our food away stating, "well, I didn't take your order, so I didn't know it was yours!"...never stopped to ask if the food was ours....even considering that we had been standing there over 5 minutes before he took someone's order. The only friendly person was the lady at the "store" in the hotel. Oh, they need to stock peanut butter at the hotel store...the prices for food was outrageous! For the price we paid at the hotel, they could at least give breakfast. We won't stay here again. We should have gone to Kalahari like we originally planned.

  • Stayed September 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler A, Manager at Sandcastle Suites, responded to this review, October 19, 2013
I apologize that you were not happy with your experience and that we couldn't resolve it while you were here. For hotel guests, the price of a one-day ticket is $34 - no matter what day of the week you visit. I'm not sure what the confusion was with that ticket. FastLane ticket pricing is based on the day you want to use them and prices subject to change. They also have limited availability and we do encourage guests to purchase those ahead of time. It is correct that we provide the linens for the sofabed, but it is not made up. I also apologize for the lack of service in the park. We appreciate you taking the time to share your experience with us so we can share your feedback with our staff. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sandcastle Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sandcastle Suites

Address: 1 Cedar Point Dr., Sandusky, OH 44870
Location: United States > Ohio > Sandusky
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Sandusky
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandcastle Suites 3*
Number of rooms: 187
Official Description (provided by the hotel):
Close enough to the fun, yet secluded and relaxing, Sandcastle Suites has something for every member of your family. This all-suite hotel offers rooms with the features families want: flat-panel TVs, remodeled bathrooms, and screened in balconies. Situated at the tip of the Cedar Point Peninsula, Sandcastle Suites brings you dramatic views of Lake Erie and Sandusky Bay. Its 187 suites are equipped with conveniences like microwave ovens, coffee makers, hair dryers, irons, and refrigerators. Three of the suites are Grand Vista Suites, with Jacuzzis and wraparound decks or patios. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Hotels.com and Priceline so you can book your Sandcastle Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandcastle Hotel Sandusky
Sandcastle Resort Sandusky
Sandcastle Suites Sandusky, Ohio

Owners: What's your side of the story?

If you own or manage Sandcastle Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.