We were at Joe's for lunch in July 2013 and for the first time ever, we were disappointed. There were 3 of us; one ordered the large chicken, nut, & fruit salad w/peanut dressing, one had the soup and half sandwich combo, and the other had a hamburger, cooked medium well. The soup came within a "reasonable" amount of time, but for the rest of us, including the person ordering the half sandwich, the wait was well over 30 minutes! We kept asking the server what could be the problem, and she stated that it was the hamburger that was holding everything up! Had we known that would be so difficult beforehand, we certainly would have ordered some sandwich that could be made quicker. When my salad came, the grilled chicken was missing from it. The server readily fixed the problem, but maybe some folks would have just eaten the salad without complaints. (Our server was quite nice, so we do not blame her for anything other than not telling us that hamburgers take forever to cook!) We have always loved taking friends to Joe's, etc., but this has made us wonder what has happened. On another note, the delicious salad was so big, it would be nice to have a half portion; when we asked about that, we were told that some salads could be ordered in halves, but not this one - we should simply order it and plan to share it. My suggestion is that you offer smaller portions to those of us who cannot handle so much food - and the hot weather makes it unsafe to carry out. All in all, I very seldom do these reviews, but I was simply disappointed with the extremely LONG wait for our meal, presumably all because of a hamburger!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.