This past weekend marked the second visit of my husband and I to Glenlaurel. We stayed in the MacKay cottage, which is a lovely place to spend a couple of nights! The bed is extremely cozy with excellent linens, and we watched a couple of movies while lounging in total comfort. Having fireplaces in both the living room and the bedroom is a very nice extra touch. I love the robes! The kitchenette is a great feature, making wine, cheese and a few snacks very easy to manage. The hot tub is on a deck located off the bedroom, which is completely private and so relaxing after hiking in the parks. We went to Ash Cave and Cedar Falls, both very easy to access and beautiful. Overall, we love the privacy at Glenlaurel, which you sometimes do not find at other inns or B&Bs. Breakfast comes with the room, and we found both our breakfasts to be tasty. The service was ok, but not as good as on our past visit. The servers were friendly enough, but very immature. It might be better if the inn attempted a less formal approach to their food service, which might make the inexperienced staff more at ease. The same issues were true at dinner Saturday night. The food was delicious and well prepared but the service was a little clumsy and the server didn't seem to be quite certain what she was presenting to us. She was really trying, however, and that made a world of difference. We will definitely be back to Glenlaurel. For couples, it's the best place to stay in Hocking Hills.
Room Tip: Choose a cottage for privacy in a very romantic, cozy space.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 2, 2013
We really appreciate your positive review and are so glad you had an exceptional experience during your stay. We value your opinion and strive to always make Glenlaurel a special place so guests can create magical memories.
Regarding our dining room service…we have been undergoing staff changes and a training program. Needless to say, your comments were upsetting and we hope you’ll give us another try and can be blown away by our service on your next visit. We are adding a 3-course dinner so perhaps you can try that next time. We take great pride in the service, as well as the quality of food, that we extend to our guests and hope you’ll experience that on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.