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“Dinner at The Glenlaurel Inn” 5 of 5 stars
Review of Glenlaurel Inn

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Glenlaurel Inn
14940 Mt. Olive Road, Rockbridge, OH 43149-9736   |  
Hotel amenities
Ranked #1 of 1 Rockbridge B&B and Inns
Rockbridge, Ohio
1 review
“Dinner at The Glenlaurel Inn”
5 of 5 stars Reviewed February 14, 2013

Our dining experience was marvelous as always. Starting out at the Pub for a drink is nice, the space is warm and cozy, enjoyed a drink or two and then we headed up to dinner. The night we were there, the appetizer was a crabcake that was delicious. Coming from me, that says a great deal as I love crabcakes and have tasted many of them. The simple but flavorful mushroom barley soup was a pleasant surpise and the filet was exquisite. The sides were the perfect portion and well prepared. Everyone at the table was happy with how their filets were prepared, just as they asked. Loved the strawerry sorbet palate cleanser and the dried cherry/almond creme brulee was the perfect ending to a fantastic dining experience.

Do not hesitate to take advantage of this gourmet dining experience when visiting the Hocking Hills. You will not find anything like it for miles!

Kris L

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlenlaurelInn, Owner at Glenlaurel Inn, responded to this review, April 2, 2013
We really appreciate your positive review and are so glad you had a nice dining experience. We take great pride in the service as well as the quality of food that we serve and we feel privileged to have such a wonderful and talented staff. We offer nightly dinner service at 7pm, which is available to both guests and non-guests. We look forward to seeing you again soon!
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123 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Logan, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 26, 2013

I've lived in Logan/Hocking Hills area for a few months. I asked my boyfriend if he would take me to a nice restaurant for my birthday. I thought that we would have to go all the way up to Columbus to go out to a place that doesn't blare sports on televisions. He surprised me with a dinner here at the GlenLaurel Inn.

I was so delighted with the decor of the grounds: it was around Christmas and a few trees decorated with lights led our way to the entrance. The buildings are so cute and the inside even better.

There were a couple other guests and we mingled as we drank a beer and waited for dinner to be announced. Once dinner was ready we went upstairs and the wait staff, a younger gentleman, read us a poem after seating.

We were afraid we wouldn't be full with the amount of food that was served, but to my delight, the seven courses was more than plenty and VERY delicious. My favorite was the pumpkin soup. If the place wasn't so "fancy" I would have asked for the recipe.

I give this a five star rating because the people were nice, the food was great and the atmosphere was awesome. Happy birthday to me.

The only thing I would change, and it doesn't bring any changes to my rating, would be that it was a little difficult to find except for the lit trees.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington Court House, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2013

Staying at Glenlaurel with a fresh snowfall really was a winter wonderland! Lots of trails to explore in a perfectly beautiful setting was a real treat. Dinner was delicious and served by candlelight in a very romatic setting! Wine by the bottle is reasonably priced but not a great selection. We were disappointed that the pub was only open for a short period of time before dinner as we would have enjoyed an after dinner drink or night cap in the pub. We loved the fireplace in the room and didn't miss TV at all. It was nice to disconnect from the world and enjoy time as a couple. We did feel some of the staff didn't seem to enjoy their work which was obvious in their interactions with guests with lack of enthusiasm or attention to details such as failing to return to refill water glasses. At breakfast we had to request eating utensils twice as our plates of food sat on the table getting cold. Overall our experience was above average but did not WOW us as we had expected.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Columbus, OH
Top Contributor
50 reviews 50 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed January 2, 2013

New Year's Eve at Glenlaurel. The food was creative and amazing, as always with Chef Eric in the kitchen. (Even the ceremonial haggis, served at midnight with a selection of Scotch whiskeys, was quite tasty!). The inn now serves wine and spirits, and prices charged for wine by the bottle were reasonable, but the wine list was disappointing, and the staff did not know enough to provide any guidance (our waitress pronounced "merlot" as "mare-lot.") The complimentary glass of champagne served to guests before dinner on New Year's Eve was bottom shelf, unpleasant on the palate. We were happy to find that the inn now offers new flat screen TVs, blue-ray dvd players and a good selection of DVD movies. Still no cable, however. Our biggest complaint: the inn was not prepared for the snowfall which arrived the night before, and the property's driveways and paths were treacherous with packed snow and ice. Our car repeatedly got stuck and needed pushes just to get between our croft and the manor house, creating a great deal of stress and inconvenience. In fact, on the morning of our departure, we arrived 20 minutes late for breakfast due to our car getting stuck again. Under such circumstances a wintertime visit is inadvisable unless you have 4-wheel drive. This was a management problem. On the other hand, I can say that the employees who gave us help were uniformly friendly, curteous and prompt. There have been some management changes at Glenlaurel this year, and I think they have a few things to work out.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlenlaurelInn, Owner at Glenlaurel Inn, responded to this review, January 15, 2013
Thank you very much for your feedback. We’re glad you enjoyed the new flat screen TV’s and Blu-Ray players. We value your opinion and strive to always make Glenlaurel a more special experience for all of our guests. We are disappointed to read that you were not pleased with our wine list. We have been working with several distributors and wine specialists to build a nice blended list that all guests would enjoy. The list will change frequently and we’re confident all guests will find something to enjoy. On-going server training is also on the top of our list for the bar service.

We strive to exceed expectations and 9 times out of 10, we do. Although the snow kept coming and was beyond our control, we kept all of the paths, sidewalks, and main guest areas cleared. The driveways are another area to contend with, but we do recommend a 4-wheel drive vehicle during inclement weather. We have shared your comments with our dining room supervisor and our maintenance and operation managers and hope your next visit is easier to navigate. See you soon!
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Ohio
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 1, 2013

My Boyfriend and I stayed in mid December in the MacDonald Room which is in the main building. They do have coupons in the entertainment book for a good deal which is what we used. The room was very clean and bigger than I expected it to be. The couch in the living room was very comfy. I liked using the fire place but then it seemed like the bedroom was a little chilly after doing so. I also like the music playing throughout the entrie room and the choice of cds to play. If I had to make a complaint, and this would be my only one is that the bed wasn't very comfy. It was a firmer bed which I don't really care for.

I like that there were journals in the room to read about who else stayed there. We also did leave an entry.

The food was probably my favorite part about staying here. They left some little snacks for us in the room. And then had a cheese and cracker social before hand in the basement pub. The bartender was great and made sure we were tended to. Then we went up to the main floor for dinner. I liked that there was a place card with our name on it. Seemed very personal. Which the same was left in our room as well. Dinner was five courses all of which were amazing. It was also fun drinking out of metal goblets for dinner and we got to try some new foods we had never had before. For Breakfast we had scones, omlets, and porridge. All of which were great as well.

Thanks for a wonderful stay and for being able to upkeep the rooms and the property the way you have.

Room Tip: In the winter I would suggest staying in the main building because once you check in you can do ever...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlenlaurelInn, Owner at Glenlaurel Inn, responded to this review, January 14, 2013
Thank you for being our guest! The MacDonald Master Suite is indeed a guest favorite! We’re happy to hear your stay was delightful and that you enjoyed the fine dining. Most guests are very impressed with our rooms and our meals (specifically our six & seven course dinner service). We’re sorry to hear you thought the bed was hard. It’s difficult for any guest to compare their own bed to one away from home, but in light of your comment, we have made some changes and expect you will find it more comfortable on your next visit. Thanks for your feedback.
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Columbus, Ohio, United States
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 30, 2012

My wife and I have been visiting Glenlaurel for some time and I am sad to report that things just aren't they way they used to be. For example we have a food allergy and every time we have dined for breakfast or dinner the wait staff was aware of this and would check with us when we sat down. Until the most recent trip when the dish arrived with that particular food.

On its own I would likely let that pass but many other cracks are apparent. For dinner we also asked for a bottle of wine to be put on our table, which it was, and without wine glasses. I had to grab a waiter to get glasses. One of the glasses that came was quite dirty and had to be sent back. It is also above the wait staff to pour wine--I have never dined somewhere where this is the case--and it didn't use to be this way at Glenlaurel.

They seem to have changed from assigning a waiter a group of tables to a rotating system so you never know who to ask for anything, it removes accountability from the staff, and it shows. At breakfast there were 7 tables for 3 staff and after a half hour we had yet to be asked what we wanted for breakfast! I had to stop someone to place our order--beyond belief! This was never the case before.

After breakfast when we returned to the room--after a pretty considerable amount of time waiting on breakfast (including waiting in line 20 minutes or so to get a table--though I'm not sure why with 3 wait staff more tables couldn't be opened) it had not been visited by housekeeping--not a big deal. So I called the desk to ask when they might be over so we could be away and I received a very reluctant attitude of "I guess so" when I inquired. After some grumbling from the desk I was told after 1p. Guess who showed up just before noon?

Most interesting is that in talking with the unexpected cleaning crew they said most of the rooms were check-outs that day. Why in the world wouldn't they have dropped by when we were at breakfast like they had every other time we visited? Nonetheless this part of the staff were very nice--quite a contrast.

Most of the wait staff were neutral to rude and either very green or not well trained. Meals were hurried, little explanation of the food offered, and the rotating table staff system they have implemented (it wasn't this way back in the summer) is terrible. When we were up back in the summer there was one waitress at breakfast for 6 tables and she did a wonderful job.

For dinner they place name cards on the tables and they got my wife's name completely wrong after all of our stays. That definitely sends a message loud and clear.

Further on checkout I was assured the innkeeper would follow-up with me immediately--though they were offsite at that moment--well that has never happened. The attitude of the front desk person, Sandra, was I can't help you with any of these concerns you will need to wait for them to call you.

This is a beautiful place with wonderful accommodations but there seems to be either new management or some experimentation going on with the staff. I would stay clear this winter and watch the reviews to see if this is resolved come spring. This is a very expensive place and not worth taking the gamble right now--especially considering their unresponsiveness.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlenlaurelInn, Owner at Glenlaurel Inn, responded to this review, January 15, 2013
We’re very sorry to hear that you didn’t enjoy your most recent stay. How disappointing to hear about the food allergy and name card misspelling. We sincerely apologize we fell short of your expectations. This is certainly not how our service is done – anytime - and all of your comments have been directed to our Dining Room Manager, the Housekeeping Manager, as well as our Innkeeper. We hope you’ll give us another try and let us show you how awesome our service really is.
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Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 20, 2012

Stayed inside the inn for the first time, and really enjoyed it. Usually we stay in a croft or cottage. What can I say? Great food....had the pheasant, and it was heavenly. They serve it on Wednesday nights each week. Fireplace and stained glass in our room. Wonderful, I truly mean wonderful jacuzzi tub.....huge! Superb mattress, and absolutely heavenly pillows. (I mean, I want them for home!) Celebrated another birthday there, and it was perfect. Breakfast was also delicious. Can't wait to return to the magic of the glen.....
(Campbell, Rm 203, first floor)

Room Tip: Favorite cottages are ~ MacLeod and MacKay; fave crofts are~ Bruce, Gordon, MacBeth, although we did...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Glenlaurel Inn

Address: 14940 Mt. Olive Road, Rockbridge, OH 43149-9736
Location: United States > Ohio > Rockbridge
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Rockbridge
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
A visit to Glenlaurel is laced with romance; from the moment the Manor House comes into view at the driveway entrance until it fades into the tree line from the rearview mirror at departure...the warm welcome at the front door feels like arriving at the stately home of a distant but approachable relative where the children are all grown or away for the weekend.Welcome into the Legend...the Legend of Glenlaurel. Experience the look of the Scottish countryside and the feel of times gone by at our luxurious Hocking Hills accommodations (rooms, suites, crofts, and cottages) that are perfect for romantics and dreamers. ... more   less 
Also Known As:
Glen Laurel Hotel Rockbridge
Country Inn Rockbridge
Rockbridge Country Inn
Glenlaurel Inn Ohio/Rockbridge

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