All-in-all the property was OK - nothing special. Room was clean, average to smallish size. The continental breakfast in the morning was the absolute worse I have ever seen. It was the most generic/off brand breakfast out there. The bagel was so thin - well, it compared to a piece of thin bread. Eggs were dry - yogurt was generic/off brand & terrible. Come on folks - show a little pride in what you offer....you're rooms are not budget priced.....don't put the breakfast in that category! We originally booked a Thursday because otherwise we were told we had to book a Friday AND Saturday together, no exception & that didn't work in our schedule. The girl on the phone was blunt and borderline rude. We took a Thursday because we only wanted to stay one night on the island. Later, we were told (by a very nice gal), we could add a Friday to the Thursday. I thought about it for a couple days & thought... Hmmm, that might work out OK. I called back & I asked about the price for Friday & was first informed that I had to make any requests via email. I told her I needed to know if this was possible because I'd have to cancel a night already booked on the mainland before the deadline. She kept saying I had to email the request & again was a rude person (not sure if it was the same girl as earlier) She then told me if I added Friday to Thursday, my Thursday weekday rate changed from $125/night to $175 a night because it was now considered a weekend rate!!!!!! What the heck - I've never heard of such a thing & I do my fair share of traveling. Understand the weekend/week day rate - but I have NEVER-EVER had a place charge me a weekend rate on a weekday just because the 2 days were connected! At that point, I was so furious I didn't even want to stay on the island - but would have lost my deposit. The gal at the desk when we checked in was very pleasant. All-in-all we had a fun time on the island - I just think this place needs to re-think their customer service and perhaps teach some phone skills. OR, maybe business is good enough to be able to do that! I highly doubt we'll stay there again - there are many other options on the island.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Odigeo, Hotels.com, Priceline and Hotwire so you can book your Put-in-Bay Resort Hotel and Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Put-In-Bay Resort Hotel Put In Bay
- Put In Bay Hotel
- Put Bay In
- Put-In-Bay Resort Hotel And Conference Center Put In Bay, Ohio