Grand islander was so much worse than expected. And we did not expect much in this so called party town. (The town was awesome)
This islanders' sister hotel is Hidden and has a hard to find entrance don't expect help if your handicapped. The staff will just watch you struggle and continue to text on her personal phone (Chelsea).
No easy access for luggage. It must be brought through the front door. Our room was 2nd from the end of the hallway.
They say they lock the pool back entrance after 7. But it was left unlocked for a thorough fair all night our first night
No breakfast or coffee. In Lounge
Ignorant young uncaring staff. When we asked about it. She said " go across the street". Clearly not a people person
The hotel seemed to be run by 25 and younger
The night girls at the desk were friendly.
No military discount: senior. Or triple A. Don't even try it.
The hotel doors all bent and dented in, Hall floor not vacuumed, Trash left in hallway all day n night, non smoking rooms smelled like smoke. They just sprayed air freshener after guests left. We watched them.
Lots of noise thru the night which we expected some drunks coming in late. But the worse part was the body slam
Against the door at 1 am. The door latch is the only thing that kept that person from landing on our bed. Our other room did not have a latch. It was broken. I requested that they have it fixed right away. NOT. (They could care less) Our last night. After screaming in the hall for over an hour. The two drunk neighbors started an argument with my mother. We were told there is security thru the night. We never saw them once.
Beds all sunken in. Found a beer cap on the carpet on entry and hair in the shower..Gross; After room was cleaned first morning we came in, the beds made. Looked cleaned. Then noticed all the wet dirty towels were still on the floor. There are No microwaves no frige. No safes here
Our tv didn't work. They came to fix it right away. It was the cable
Cord. It was torn to shreads. As if ripped from the wall
The sister hotel. The islander staff is so much nicer. We tried to stay there. And by talking to others people near us. It was the same situation. And many had the same exact complaints
I think it's way overpriced. Two rooms for 3 nights during the week. 1200.$. Just too much Do a place a block or two away. You rent a golf cart anyway ....
- Also Known As:
- Grand Islander Hotel Put In Bay, Ohio