I went there with my wife on a Saturday afternoon at around 2:00. We were seated promptly and given menus. It took over 15 minutes to have our orders taken and about 40 minutes to get our food. We both got burgers and the cook had to bring them out to us, more on that later. There was only one other customer in the place. I counted 8 (eight) employees. Once we got our food, it tasted pretty good. The burgers were large, pretty tasty, and the bun was good.
We had heard someone talk about their french fries being awesome and they were NOT. The fries were OK but were very limp: again, more on the cause of limp fries later. The onion rings were quite good. Our waitress made it clear she didn't care to serve us. We heard her say that she was leaving, it was just after she took our orders, and then the other waitress yelled "but you've got a table over there!" The waitress never refilled my water. And the final touch: she made us wait for 15 minutes, after we were finished to give, us the bill. Local diners are supposed to be known for prompt service. Evidently, not at the 2nd Street Diner.
One other item: how does good, hot food become cool and limp?
The waitress realized the long time it took for our order and blamed it on the "new cook." This was her quick apology when she showed up after that same "new cook" brought our food. I'm guessing the order was sitting for a while waiting on her to bring it. I bet if our food had come out when the "new cook" had plated it, it would have been hotter and better. I gave an extra point to the food score because it did seem like our plates sat for more than a few minutes before delivery to our table. Maybe their fries are better when hot-n-fresh out of the fryer instead of slow-poke-waitress limp.
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