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“Great stay - best hotel in town!” 5 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Hotel   |   987 E Ash St., Miami Valley Center Mall, Piqua, OH 45356   |  
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Ranked #2 of 4 Hotels in Piqua
Atlanta, Georgia
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Great stay - best hotel in town!”
5 of 5 stars Reviewed August 5, 2014

The good - Spacious rooms, Pool open till 1:00am for road warriors you can still enjoy the pool, stay was great, place was clean, attached to mail for shopping if you have time for it, rooms were clean, they sell water and snacks and beer/wine in hotel, breakfast was good, elevator was fast. AC blew nice and cold.

I stayed at other hotel and this was the best by far in my opinion

The bad - train which didn't bother me does go by a couple times at night but the hotel provided ear plugs incase you are light sleeper, I turned up AC and it drowned out the train sound. They do have smoking rooms so if you are a non smoker make sure you request non-smoking.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Manager at Comfort Inn, responded to this review, August 8, 2014
Dear Sir or Madam-

Thank you for taking the time to submit feedback about your recent stay. It is a pleasure to know you enjoyed your stay with us. I will be sure to share your comments with the rest of our staff. We hope to see you again in the future.

Sincerely,

Jessalyn Guzman
Assistant General Manager
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67 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Treasure Island, Florida
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 30, 2014

Who says you can't have it all? If you're looking for a good night's sleep - it is here. If you want to go for a swim in a pool, regardless of weather - it is here. If you want to have a little breakfast before you head out in the morning to where ever it is you are going - it is here. AND ... as a great bonus ... there is a shopping mall attached to one door of the Inn! Whatever you forgot to pack can be purchased just steps away -- again, regardless of the weather.
The rooms are a nice size and have table and chairs so one can do business (or in our case, just play some Scrabble).
The best surprise to us was finding newly packaged ear plugs on the night table. It wasn't all the much later we could hear the distant toot of a railroad train whistle that was passing far enough away that I didn't think the plugs were necessary, it brought back a lot of old memories that I was happy to return to the same Inn on our return trip home.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Manager at Comfort Inn, responded to this review, August 8, 2014
Dear Sir or Madam-
I really appreciate you taking the time to share your recent experience. I personally want to thank you for your compliments about our hotel and staff.
A clean room and friendly staff is the basic for a good stay and I am glad that we demonstrated that service to you.
Again thank you for making the efforts to share your thoughts with us. We value you as a guest and hope that you stay with us again soon so we may demonstrate our commitment to your comfort again.

Jessalyn Guzman
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellingham, Washington
Top Contributor
233 reviews 233 reviews
35 hotel reviews
Reviews in 85 cities Reviews in 85 cities
140 helpful votes 140 helpful votes
2 of 5 stars Reviewed June 22, 2014

The rooms themselves are quite okay, especially if you're not on the side of the hotel that's above the railroad tracks, but before you get to your room, you:

a) Park your car in a pot-holey mall parking lot; the hotel is located behind and is attached to, said mall. Lots of large trucks will share the parking lot with you because the mall parking gives them easy pull-thru space.

b) Walk into the small lobby, which reeks of chlorine, because there's a large swimming pool RIGHT THERE.

c) Trip over a few children, because they are there for the swimming pool, and their parents are seated in the lobby drinking sodas and watching.

d) Walk down hallways painted turquoise, a color that is not repeated in the carpeting or room decors.

Bottom line, it's an older property in need of updating, and it caters to families who come from the hinterlands to shop and play. If you get a great price you can ignore all that and hide in your room, but for a couple or business traveler other newer nearby hotels would be a better choice.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Front Office Manager at Comfort Inn, responded to this review, June 24, 2014
Thank you for taking the time to leave us feedback. I have shared your comments with our staff and ownership. We take your satisfaction seriously and hope you will give us another chance in the future.

Thank you,

Jessalyn Guzman
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 31, 2014 via mobile

A nice place for my family of four with just a few minor suggestions (Room 500): 1) fix bathroom door- noise due to door drop and swelling (not a happy group if you wake them in middle of night), 2) check ceiling for possible drip or something material on bed when we arrived, and 3) any kind of extra insulation or windows to block noise from the train that went by at least 7 times in the middle of the night! Room overall is very nice but could use these changes to make it so much more pleasant!

  • Stayed May 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Director of Sales at Comfort Inn, responded to this review, June 2, 2014
Good Afternoon,
Thank you for your kind suggestions and compliments. I will pass on your information to our Maintenance department and have them take a look into those issues. We hope to see you back in our area soon.
Thank you,
Danni H.
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Ludington, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

I've stayed at the comfort inn in Piqua,Oh twice now and have enjoyed my stay both times.Very friendly staff, clean comfortable rooms and a nice pool and exercise room.It's very conveniently attached to a small mall.This is definitely the place to stay while in Piqua.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Director of Sales at Comfort Inn, responded to this review, June 2, 2014
Hello,
Thank you for taking the time to post such a nice review. We truly appreciate your patronage and hope to see you a 3rd time in the future!
Thanks Again,
Danni H.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

I had to travel from MS back to my home state of Ohio to attend my fathers funeral. I had to make quick arrangements for accommodating my large family. The girls at the front desk were extremely helpful and competent. The rooms and pool were great and the entire staff was so friendly. The food was excellent as well. Someone had suggested we stay across the road at another hotel but we were so glad we chose comfort inn. Thank you for making our stay pleasant during a difficult time.

Room Tip: stay away from the elevators
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Director of Sales at Comfort Inn, responded to this review, May 19, 2014
Thank you so much for the wonderful review! We are so glad that you enjoyed your stay during such difficult times. We hope that some day you will be able to return under more joyful circumstances.
Thank you again,
Danni
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monticello, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2014

I am the director of a group that has stayed at the Comfort Inn for a few days each April for the last few years. We usually take up 16-18 rooms, and never once have any of our members complained about the rooms or the service. They are clean, very accommodating, and very pleasant to work with. I always make sure to book our rooms for the following year while I'm out there because I know we will always be treated well there. Highly recommended!

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Comfortoh078, Director of Sales at Comfort Inn, responded to this review, April 17, 2014
Thank you for such a nice review! We truly appreciate that you choose to stay with us each year. We value all of our guests and their feedback is so important. This helps us to improve and or maintain our high level of guest service that we strive for.
Thanks again, and see you next year.
Danni
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 987 E Ash St., Miami Valley Center Mall, Piqua, OH 45356
Phone Number:
Location: United States > Ohio > Piqua
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Piqua
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 124
Reservation Options:
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Also Known As:
Comfort Inn Piqua, Ohio
Piqua Comfort Inn

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