We stayed here for 2 nights in August and were extremely disappointed. While the lobby is very nice, that is about the end of anything positive to say about the resort.
The rooms are outdated and drabby, which I could have overlooked if it were not for all of the other problems.
We had NO A/C during our 2-day stay, despite reporting this issue to management twice. It was August, so the room was hot, humid, and we had a dreadful 2 nights of sleep. We would have been better off sleeping outside.
The telephones in our room did not work, which did not seem particularly safe if there had been an emergency.
There was also a large water stain on the ceiling and the room smelled like mildew.
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- Also Known As:
- Quail Hollow Hotel Painesville
- Renaissance Painesville
- Quail Hollow Resort Ohio/Painesville