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“not what it seems” 2 of 5 stars
Review of Baymont Inn and Suites Concord/Mentor

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Baymont Inn and Suites Concord/Mentor
2.0 of 5 Hotel   |   7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077   |  
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Ranked #1 of 4 Hotels in Painesville
Concord
1 review
“not what it seems”
2 of 5 stars Reviewed April 16, 2014

For as expensive as it was to stay at the Baymont I was dissapointed with the room. The carpet was dirty, the Tv was blurry, and the shower only stayed warm for 5 minutes. That should not happen in a hotel!

  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontconcord, Front Office Manager at Baymont Inn and Suites Concord/Mentor, responded to this review, April 24, 2014
Amanda,

We apologize for the inconveniences you experienced during your stay with us! We always strive to satisfy every guest! However, upon looking at your review, I did some research in our employee log and didn't see any complaints for that night. Are you sure you stayed at Baymont Concord, Ohio? Please feel free to call our hotel directly.

Katie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

319 reviews from our community

Traveler rating
    143
    102
    41
    23
    10
See reviews for
132
70
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57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Any
English first
Rockton, Pa
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 31, 2014

I have stayed at this hotel numerous times and the front desk staff are great. The rooms are very clean and I feel safe staying there.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontconcord, Front Office Manager at Baymont Inn and Suites Concord/Mentor, responded to this review, April 24, 2014
Joann,

Thank you so much for the positive review! We're glad you had a good stay and we look forward to serving you again in the future!

Katie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 21, 2014 via mobile

We stayed two nights in the jacuzzi suite. Really enjoyable. Great service. Indoor pool was clean. Breakfast in the morning was fine. I would recommend this place to friends and will stay again. We were greeted by David and he was polite and helpful. World class service.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baymontconcord, Front Office Manager at Baymont Inn and Suites Concord/Mentor, responded to this review, March 25, 2014
Megan,

Wow! Thank you for posting your opinion on your stay! We're glad you had a pleasant one. Did you end up going to the Red Hawk? David is one of our best front desk agents! We hope to serve you again in the future!

Katie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn and Suites Concord/Mentor

Address: 7581 Auburn Rd, Rt 44 Off I-90, Painesville, OH 44077
Phone Number:
Location: United States > Ohio > Lake County > Painesville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Painesville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn and Suites Concord/Mentor 2*
Number of rooms: 55
Reservation Options:
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Also Known As:
Baymont Inn And Suites Concord/Mentor Hotel Painesville
Baymont Inn And Suites Concord/Mentor Ohio/Painesville

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