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“Great Discount” 5 of 5 stars
Review of All American Inn & Suites Norwalk

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All American Inn & Suites Norwalk
2.5 of 5 Hotel   |   415 Milan Avenue, Norwalk, OH 44857   |  
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Hotel amenities
Ranked #2 of 4 Hotels in Norwalk
Magnolia, Ohio
1 review
1 helpful vote 1 helpful vote
“Great Discount”
5 of 5 stars Reviewed June 26, 2014

My wife and I were on a mini-honeymoon, celebrating our 50th anniversary. We had not made any reservations in advance, and were in the vicinity of Cedar Point in Sandusky Ohio. No rooms were available so we took a short detour south to Norwalk, Ohio. We came across the All American Inn & Suites and stopped in. The receptionist said only a few rooms were available, and only King size bed, which suited us fine. When stating the normal price, I gulped, and essentially said "no thanks". The receptionist asked what price range I would have preferred, I responded, and she said, "OK". Her demeanor was great, and quite welcoming. The room was very nice, as was the breakfast the next day. Great overnight.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, June 28, 2014
Congratulations on your 50th anniversary...wow, what a milestone! Hopefully, we played even a small role in the celebration and we're so thrilled that you chose to stay with us. We're glad that we were able to accommodate your needs for a price that you found valuable. Thanks for taking the time to rate and review your stay with us. We wish you many more years of marital blessings and hope to see you back again in the future!
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26 reviews from our community

Traveler rating
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    8
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    5
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed April 18, 2014

My family and I was traveling and we stayed at this hotel and was very pleased. Upon pulling up the grounds looked clean very neat and it felt like home before we even got into the building. Upon getting out our truck and us walking in. We was greeted with a smiling face of the desk clerk (Melissa). Melissa was very helpful with general information. She even asked if she could help us with anything else. She is a awesome desk clerk and she made us feel at home. Very good person for this hotel. I want to thank the rest of the staff also for making our stay so comforting. The stay was very cheap and well worth it!! I want you to know I will be back and Melissa I hope to see you upon our return.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, May 24, 2014
Thank you for the outstanding five-star rating and review of your recent stay with us! We're so pleased to hear that you enjoyed your stay, our property, and all of the amenities we have to offer. Our staff is certainly the pride of our business and it's great to hear when they're recognized for their outstanding service.

Thank you again for choosing to stay with us. We look forward to being of service to you again on a future visit to our area.
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Dover, Ohio
1 review
4 of 5 stars Reviewed April 17, 2014

I often stay here while working in the area. Very quiet, and friendly staff. Beds could use updating, but comfortable. Clean and quiet. This site is also close to Cedar Point, Cleveland, and other areas.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, May 24, 2014
Thanks for taking the time to rate and review your recent stay--and even more, thank you for being a loyal guest! We have some exciting changes planned in the upcoming months that we think you'll be very pleased with. Thank you for your business and we can't wait to be of service to you again in the near future!
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Toledo, Ohio
1 review
4 of 5 stars Reviewed April 11, 2014

we recently stayed here over the past wkend and upon check in it was a little loud due to the people in the lobby here but Heidi was very apologetic and explained to us that they group was waiting for a shuttle and would be leaving shortly. Great customer service skills even with the other desk clerk. Breakfast was good maybe add a few more items but other than that it was good. Rooms were decent could use an upgrade and the pool was nice and warm. We enjoyed our stay and will be back.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, May 24, 2014
Thank you for taking the time to rate and review your recent stay with us. We're happy to hear that you enjoyed your stay and our OUTSTANDING customer service. We always look for ways to improve our property and amenities so your comments regarding the breakfast are well-taken. Also, look for some exciting improvements to the property itself in the coming months!

Thanks again for allowing us to serve your lodging needs. We appreciate your business and can't wait to welcome you back again in the future!
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Richmond, Virginia
1 review
5 of 5 stars Reviewed December 17, 2013

i stay in hotels often and was in the norwalk area so i went to check out the all american inn. i was welcomed with a smile by heather and i believe she was training a new person melinda...i think... but anyways the two of them made me feel right at home. it was a fast check in and for the price of $69 you couldnt go wrong. the rooms seemed just a little outdated, but i was informed they will be doing a remodel as they are under new owners so i will for sure come back after to chek it out. It came with a heated indoor pool and hot tub and a breakfast as a single mother of 3 children this was perfect! The customer service i recieved from both ladies was one to remember. As a customer its nice to feel appreceation.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, January 21, 2014
Thank you for taking the time to rate and review your recent stay with us. It's great to hear that you had such a great experience with our staff--and you're right--we are under new ownership and management and there are lots of good things to come. We hope to see you back very soon! Until then, safe travels!!
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Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 16, 2013

Stayed over to watch drag races at Norwalk. Front desk very polite and helpful. She recommended the biscuits & gravy & I went for seconds! Saw lots of vintage cars & assumed lots of partying, etc. Slept very well, no noise at all! Room adequate & clean for cost. Need hot sauce for boiled eggs! Would return again. Very close to track.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, September 18, 2013
Thank you for taking the time to offer such a complimentary rating and review of your recent stay with us! We're so pleased that you found the accommodations to have exceeded your expectations and, especially, that you found the location to be so convenient to the raceway. We can't wait to welcome you back the next time you're in our area--and we'll work on making sure we have some hot sauce for you the next time you visit! :)
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 3, 2013

This was one of the worst places we have ever stayed. Room very dissapointing. Micowave and fridge dirty inside and out,Tub dirty hardly any hot water.toilet loud and runs forever, bed lumpy and very uncomfortable, pool and hot tub gross black mold around the top and hot tub didnt work right. I will never stay here again. Clean the place up!

  • Stayed August 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZPaulReynolds, Guest Relations Manager at All American Inn & Suites Norwalk, responded to this review, September 5, 2013
Thank you for taking the time to rate and review your recent stay with us. I'm very sorry that we weren't able to meet all of your expectations. One of the things that you (and other prospective customers) should know is that we just took over ownership and management of this property. We are working hard to improve the property and have great plans for the future. We are also training and re-training our staff as they, unfortunately, slipped into some very bad habits before we took the property over.

My hope is that you'll treat this most recent stay as an isolated incident and that you'll give us another shot in the future to prove to you how serious we are about cleaning up and renovating this particular property. Until then, safe travels!
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Additional Information about All American Inn & Suites Norwalk

Address: 415 Milan Avenue, Norwalk, OH 44857
Phone Number:
Location: United States > Ohio > Norwalk
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Norwalk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — All American Inn & Suites Norwalk 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Under new ownership and management! ... more   less 
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Also Known As:
All American Inn & Suites Norwalk Hotel Norwalk
All American Inn And Suites Norwalk
All American Hotel Norwalk
All American Norwalk
All American Inn & Suites Norwalk Ohio

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