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“Will come back again, but please pay attention to your reception officer!” 4 of 5 stars
Review of Grand Tjokro Yogyakarta

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Grand Tjokro Yogyakarta
4.0 of 5 Hotel   |   Jl. Gejayan 37, Depok, Yogyakarta 40153, Indonesia   |  
Hotel amenities
Ranked #3 of 7 Hotels in Depok
Solo, Indonesia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will come back again, but please pay attention to your reception officer!”
4 of 5 stars Reviewed October 16, 2013

I stayed for one night with my husband and baby-girl. We stayed in a superior room. The superior room was small, but the interior design n layout was good enough so we did't feel that the room was small. Everything was clean and tidy. The air-cond worked well, the wifi was pretty fast. And the breakfast was soooo great!!! Like in a five-star-hotel. They served waffles,pancakes,two kinds of cereals, many kinds of pastry and bun, fresh milk, chocolate milk, fresh juice (guava, orange, soursoup), egg stastion, salad and fruit, chicken pouridge, chicken soup, friend rice, rice, vegetables, baked tomatoes, baked potatoes, fish,smoked beef and sausage, gudeg, pecel, and many more. So happy to have breakfast there.

Minus: the swimming pool is to small, so if there were 4 people, they couldn't swim together. :D
The reception should be given more information about transportation rental. When i asked them to find a motorcycle rental for me, they couldn't help me, or even give me a clue or phone number that i could contact. That was so dissapointing.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, October 19, 2013
Dear Ms. Fransiska,
Thank you for staying at Grand Tjokro Yogyakarta and we very much appreciate you taking the time in giving comment on our hotel, and service, especially on our breakfast. Regarding to the comment on our Reception Staff, we deeply apologize that we could not give you the information you needed.
We very appreciate your comments for they motivate us to always give our best effort in serving the guests. We are looking forward to welcoming you back to our hotel.
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117 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Indonesian first
  • Any
English first
Jakarta, Indonesia
1 review
4 of 5 stars Reviewed October 14, 2013

The hotel overall is nice,the breakfast meals that are served are nice also. I added extra bed in my room,but the cleaning service said there's no pillows left,so it's fine,but I also said to give us the pillow when it is available,but after 3 days of my stay,still no pillow. And I have a suggestion,I saw that in the swimming pool,there's no lifeguard on guard when I took a peek the other day. The service is nice and the hotel envirnoment is also nice.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, November 6, 2013
Dear Ms. Nimas,
Thank you for staying at Grand Tjokro Yogyakarta and also for your comment on our hotel and service. We very much appreciate your comment on our service regarding to the pool attendant, also on extra bed and pillow. We deeply apologize for your inconvenience and we hope it can motivate us to always improve our service and give the best to the hotel guests.
Once again, we thank you and we look forward to welcome you back to Grand Tjokro Yogyakarta

Asteria T Hesty - General Manager
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 31, 2013 via mobile

I stayed at grand tjokro for a night . This is the first time actually. When i opened the door, the room was small but clean. Nice breakfast and wifi connection. The hotel has a great location but the swimmingpool was to small. Overall we enjoyed and happy stay here.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, September 5, 2013
Dear Ms. Sasa,
On behalf of the staffs of Grand Tjokro Yogyakarta I would like to thank you for staying with us. We also thank you for your comments and appreciations on our room cleanliness, nice breakfast and good internet connection. We take this as motivation so that we always give our best for guest’s satisfaction.
We are looking forward to welcoming you back to our hotel and hoping your next visit will be more memorable.
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Kuala Lumpur, Malaysia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013 via mobile

Good service & excellent response from the courteous staff. I complained about the air-conditioning which was not sufficiently cool. The staff acted swiftly & obliged my request to change to another room. My request for other matters were quickly acted upon.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, August 30, 2013
Dear Mr. KF C,
On behalf of the entire Grand Tjokro Yogyakarta’s staff I would like to thank you for choosing our hotel to be your home during your visit to Yogyakarta. We also thank you for your very nice comment of our hotel and your appreciation to our staffs for their quality service given to you. As of our commitment to give our best for the guest’s satisfaction, we keep doing our preventive maintenance programs for all hotel facilities so that you next visit to our hotel will be more memorable.
We are looking forward to welcoming you back to Grand Tjokro Yogyakarta.
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Jakarta
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

the room is tiny but clean and modern. i stayed in deluxe room on 9th floor, not enough place for my luggage,no space for extra bed and no view from window. i dont think this is a place for long stay period and not for family with children. the pool is tiny too. breakfast is variety enough. the staff very friendly & helpful. if its only for short vacation or business i probably will return.

Room Tip: if you need extra space better choose suite room.
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, August 16, 2013
Dear Ms. Bluerose,
Thank you for staying at Grand Tjokro Yogyakarta and also for your comment on our hotel and service. We very much appreciate your comment on our clean room, good variety of breakfast menu and helpful staff. We deeply apologize for your inconvenience due to limited space in the room. We hope we can accommodate you to a bigger room based on your need for your next stay.
Once again, we thank you and we look forward to welcoming yo back to Grand Tjokro Yogyakarta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
63 reviews 63 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 26, 2013

First of all, I'm a bit scared when reading the other review about this hotel that stated that the room is small...
But on my budget, and a very limited time to choose hotel in Yogyakarta, I choose this hotel
I'm traveling alone for business
The hotel met all my special needs (non smoking room (non smoking floor), higher floor (9th floor))
The receptionist and concierge was very friendly, and working fast enough
The hotel concept is minimalist so the interior reflect the concept
The room itself is very clean, the bathroom is not too tiny, so for me the room not as small as I thought it will be.
For 1 or 2 person, I think the room is enough, not too small, you still have room to open a large enough baggage, but you have to do it on the floor because they don't provide the luggage stand. If you bring your children and can't share the bed with you, better choose a bigger room (FYI, I used a deluxe room), not enough room for extra bed.
The room has a 32inch flat TV with cable TV, a desk and chair, a cupboard with sandals and bathrobe, a refrigerator. The AC is cool enough, we can set them as we want. The complimentary WiFi is strong enough in the room, and at standard speed in Indonesia.
The breakfast is ok, with enough variety of local food, but not enough variety for international food.
The view from the window is bad, no view at all, only the roof of the surrounding houses.
There's a "golden bird rental car" stationed at the lobby
Overall I have a good experiences in this hotel, probably will return, if the price's still the same...

Room Tip: Ask for a higher floor room and a non smoking floor, if you want a non smoking room
See more room tips
  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, August 16, 2013
Dear Ms. Purplerainy,
Thank you for staying at Grand Tjokro Yogyakarta and we very much appreciate you taking the time in giving comment on our hotel and service. We also thank you for your appreciation on our room cleanliness and facilities. We take a good note of your comment on International menu for the breakfast and we try our best to provide guest with more Western menu. Regarding to your comment on the room view, we suggest you to inform our Receptionist upon check in for your next visit since we have rooms facing Pathuk Hill, Gunung Kidul and Mount Merapi.
Once again, we thank you for your comments and we are looking forward to welcoming you back to our hotel
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Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 20, 2013 via mobile

Tiny room where we stayed.
Parking is the main issue, only few cars can park here, some of cars are parked on the street..
Good location but not helping if they don't have a good parking lot..
Interior of the room, lift, and loby area is bellow standard for the money.. And again small room.. Tiny..

  • Stayed June 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grandtjokrohotel, General Manager at Grand Tjokro Yogyakarta, responded to this review, August 16, 2013
Dear Mr. Bowo,
Thank you for staying at Grand Tjokro Yogyakarta and we very much appreciate you taking the time in giving comment on our hotel and service. Regarding to the comment on our small parking space, we apologize for the inconvenience. We would like to inform you that we are using Vallet Parking service where our staff can help you parking the car. We also have official permit from the local government to use some space in the street for parking. Our management has been trying to find location for a larger parking area to accommodate more cars.
However we very appreciate your comment and it enables us to always give our best effort in serving the guests. We are looking forward to welcoming you back to our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Tjokro Yogyakarta

Address: Jl. Gejayan 37, Depok, Yogyakarta 40153, Indonesia
Location: Indonesia > Java > Yogyakarta > Depok
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 7 Hotels in Depok
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Tjokro Yogyakarta 4*
Number of rooms: 107
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