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Reviewed August 4, 2014

We frequently stay at Hampton Inns. We paid over $200 for a night at this one. In light of the small-town location, this seemed highly excessive. The quality and service was the same as that we have received at many other Hampton Inns at far lower cost.

Date of stay: August 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Randy L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this reviewResponded September 30, 2014

Thank you for taking the time to comment on your time with us. I did want to take a moment to explain the reason for the higher rate while you were here. The weekend you were here is a special event weekend in our area that spans over 100 miles up and down I-77. Due to the demand in rooms our rates do increase for this special event. Thanks again for your comments. We do hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2014

Excellent Staff. Very clean with very professional personnel managing the hotel. The room was ready when we arrived at 11am which is rare today. The room was very clean with extra amenities. The house keeping staff was always available for extra items.

Date of stay: July 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank David T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this reviewResponded September 30, 2014

Thank you for taking time to comment on your stay with us. We do appreciate the positive feedback. I'm so glad the team was able to take care of you while you were here. Thanks again!

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Reviewed July 29, 2014

I've stayed at this property a number of times over the past years and always found it to be a good place to stop. The service is always friendly and efficient.
My last visit I forgot my IPad and didn't even realize I had left until Haley (front desk) called me an hour or so after I left. I'd driven too far to turnaround, but no worries, Haley offered to arrange to mail it. I had it back in my hands within a few days.
That's what I call service! Thanks Haley!

Room tip: Ask for a river side room.
Date of stay: July 2014
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank EslovRon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this reviewResponded September 30, 2014

Thank you for your positive feedback on your stay with us. I'm so glad we were able to get your Ipod back to you. I can't imaging my life without my electronics! See you next time!

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Reviewed July 28, 2014

I just returned from my many trips to the Hampton Inn, New Philadelphia Ohio from the time I made my reservation with Mandy who is always pleasant until my three day trip ended. The ladies at the front desk are very kind and helpful . I've been very happy with my room in every way. My issue there is the young man at the night shift Dustin I came in one evening as always to get my cup of coffee before going to my room there was no coffee. Cups and glasses on the counter.I knew if the morning crew would have seen this someone would have been called in the office. I knocked on the desk counter until he came out of the office and told him theres no coffee in the in the pots he said ok. I cleaned the dirty cups up myself and reported it the next morning. Other than that I also vote for some updates on the furniture.Still my place to rest at the end of the day. connie

Room tip: I always stay on the third floor because to me its quite and yes if your on the side of Texas Road House its annoying but I can live with that.
Date of stay: July 2014
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
2  Thank connie n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this reviewResponded September 30, 2014

Hi Connie!

Thanks for the comments regarding your stay with us. We always love when you come to visit. You make sure we are all taken care of. Please know that your concerns have been addressed. Can't wait to see you again!!

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Reviewed July 13, 2014 via mobile

Our power was out from storm and we stayed. Nice hotel, close the Texas Roadhouse. The desk will give you discount card, which is nice to have. Pool area is nice and our son lived the pool. Everyone is very nice.

Date of stay: July 2014
Trip type: Traveled with family
Thank watergirl35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nphoh, General Manager at Hampton Inn New Philadelphia, responded to this reviewResponded September 30, 2014

Thank you for your favorable comments regarding your stay with us. We do so appreciate it and hope to see you again.

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