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“Nice hotel, but...” 4 of 5 stars
Review of Super 8 Milan Sandusky Area

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Super 8 Milan Sandusky Area
2.0 of 5 Hotel   |   11313 Milan Rd, Milan, OH 44846   |  
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Ranked #4 of 7 Hotels in Milan
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221 reviews from our community

Traveler rating
    43
    71
    53
    35
    19
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Milan
1 review
5 of 5 stars Reviewed June 11, 2014

The only major downside regarding the service was the wait time to check-in. It took us 5-10 minutes for us to be checked-in and there was no one in front of us. Otherwise, they were nice and allowed us to have a fridge with an extra fee added on of course. They delivered the fridge to our room in a timely manor. The room itself was very nice and spacious. The beds were comfortable and everything was clean. The bathroom wasn't large but it served our needs. The breakfast was alright, I wouldn't say the best in the world but it was nice. They offered cinnamon rolls, toast, cereal, yogurt, waffles, fruit, hard boiled eggs, and a variety of breakfast drinks. It would have been nice if there were more options or some more salty foods to choose from. The location of the Super 8 we stayed at worked. It was a busy weekend and the hotel was off the beaten path of the heavy traffic. It was just a few minutes for the nearby city and a few minutes (if even) from the turnpike. The location was great. Overall, I enjoyed my stay at Super 8.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, Front Office Manager at Super 8 Milan Sandusky Area, responded to this review, June 17, 2014
Dear Emilie S

Thank you for taking the time to complete a review. I am sorry that your check in process took so long, I understand how a long day of traveling you want to just get to your room. We will work on improving this process with our new employees. I glad that you enjoyed our breakfast and will take your suggestion of more salty foods under consideration. We value our valued guest and their comments and suggestions. I hope that if you are in the area again you will stop and allow us to serve your lodging needs.

Sincerely

Karen Ritter
Front Desk Operations
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Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2014

Was ok , older hotel but clean, Ice machine broke on 2nd floor and the pool needed cleaned. The staff was welcoming . No major complaints but no great shakes either . All in all I wold stay again . Was the cheapest room during bike week , so that coounts for something :)

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, Front Office Manager at Super 8 Milan Sandusky Area, responded to this review, June 11, 2014
Dear Ruby612

Thank you for taking the time to give a review. Yes are one of the older hotel in this area, but we have spacious Clean rooms with a great value, We have upgraded our new mattress, headboards and bedding package to more modern Super 8 appeal. The out door pool is cleaned twice a day, but with the cotton wood trees it is almost impossible to keep them off the pool. Bike week is a great 10 days and we accommodate lots of great guest. I am glad we got to meet your expectations and hope to see you again next year.

Thank you

Karen Ritter
Front Desk Operation
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Lakewood
1 review
1 of 5 stars Reviewed June 8, 2014

The only 2 positive things about our stay was the room was non-smoking and it had no stale/perfume cover-up and the staff was friendly. However everything else about this property needs updated and cleaned and/or replaced. Linens were extremely thin and had little holes, towels smelled horrible, had dead ants and debris on window ledges and air conditioners, carpet was old and stained, shower curtain was moldy along bottom, tub was cracked - repair done, but not well, broken doors that had been fixed with metal plates, low ceilings that were dingy and beat up, smoke alarm that was half hanging out of ceiling, no liner in garbage cans, our cell phones could not get service and the wifi signal was extremely weak.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, Front Office Manager at Super 8 Milan Sandusky Area, responded to this review, June 9, 2014
Dear Corina S

Thank you for taking your time to post a review. I was unable to find a room registered under your name. However if you could email me the room number and name the registration was under. I would like to personally inspect this room. All of our carpets have been cleaned and replaced if needed, our shower curtains are cycled out every week and washed. I do hope that you reported these issues. Our staff is available 24 hours a day to take care of any needs that arise during your stay. Yes with our metal framed building typically cell phone use inside the building is difficult, depending on your provider. I assure you these things you mentioned are not typical we strive to make sure you have a clean and comfortable stay. I look forward to receiving your room details. please email me to Milan.Super8@yahoo.com

Thanks
Karen Ritter
Front Desk Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Milan Sandusky Area

Address: 11313 Milan Rd, Milan, OH 44846
Phone Number:
Location: United States > Ohio > Milan
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Milan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Milan Sandusky Area 2*
Number of rooms: 69
Reservation Options:
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Also Known As:
Super 8 Milan Sandusky Area Ohio

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