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“Great Stay” 5 of 5 stars
Review of Super 8 Milan Sandusky Area

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Super 8 Milan Sandusky Area
2.0 of 5 Hotel   |   11313 Milan Rd, Milan, OH 44846   |  
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Ranked #4 of 7 Hotels in Milan
SPRUCE PINE
1 review
“Great Stay”
5 of 5 stars Reviewed October 22, 2012

Very goo place to stay. Well stay again when we return next Spring. The Staff and facility was really better than we originally expected. We had a not so good experience with this hotel chain in the past. This turned out to be much better.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, General Manager at Super 8 Milan Sandusky Area, responded to this review, October 26, 2012
Dear Nancy H,

Thank you very much for the positive review you left regarding your recent stay. I am so happy that this stay at a Super 8 helped change your opinion of the brand! We strive to excel in customer service here and our hope is always that every guest that stays with us will have an enjoyable, relaxing experience. I hope to see you next spring when you are back in the area!

Thank you,

Hotel Management
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227 reviews from our community

Traveler rating
    45
    75
    53
    35
    19
See reviews for
101
53
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Gastonia, North Carolina, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 19, 2012

this place is disgraceful. my company booked 4 nites thru hotels.com, i lasted about 2 hours. half of that was a trip to mcdonalds, unloading into room, and then packing it all back in my truck. roaches on wall when i got in. mgr swore it was some other kind of bug and he could show me on the internet.no fridge or microwave, was told it was an 'option',$5 per appliance/per nite. lol yeah ok. then internet wouldnt work. mgr said they were having trouble, so i went to eat. went to throw out mcdonalds bag and wastebasket was nasty, no trash bag. took it to desk and asked if they had a trash can, told mgr there was no trash bags in room. he said it was a 'green' hotel, trash bags available upon request.lol so the nasty wastebasket was a 'feature'. only trashcan was behind desk, so i handed him my trash. back to room, still no internet. was told it works great in lobby or breakfast room. i asked how much it costs to sleep in lobby, and told him i was leaving. he tried to tell me some nonsense about other area hotels on same 'wi-fi tower' as his place and he wished me luck. i didnt tell him i know a bit about wireless networks, i just laughed and left. all american inn down the street had good wi-fi and was clean. go there if you have to stay in the area

Room Tip: 3 miles south
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  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, General Manager at Super 8 Milan Sandusky Area, responded to this review, October 21, 2012
The bugs that were found in your room are called box elder bugs, common to the northern Ohio area during fall season. They are not roaches. These bugs are not harmful nor do they bite. I admit it is unsightly to see them in your hotel room, which is why I offered to move you, and you declined. It is true that we do charge a nightly fee for our refrigerators and microwaves and that fee is $5.00 per item. You did fail to mention on Trip Advisor that I did give you a break on the appliances and only charged you a total of $15.98 for your 4 night stay, and then promptly refunded you the money when you decided to leave. As far as our trash cans in the room go, we do not provide trash can liners due to the fact that we are a "green" hotel, which is why we also place the bed cards and towel cards in the room to give guests the option to not have their linens changed if they are multiple day stays. We do, however, offer trash can liners at the front desk upon request. I am sorry that your time here could not have been longer, but I did offer you multiple solutions, to which you declined every one! I will take this review and share with my staff so they know how to deal with such situations in the future, should they arise.
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MADISON
1 review
4 of 5 stars Reviewed October 14, 2012

. It was a good experience and value. It was handy to where we needed to be. We liked having an interior and exterior entrance to our room for handling luggage and for walking to the continental breakfast.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GregKel, General Manager at Super 8 Milan Sandusky Area, responded to this review, October 16, 2012
Hi Janet V!

Thank you for your review! I am glad that we were able to accommodate your needs. Our rooms with exterior entrances are very popular due to the fact of being so accessible for hauling luggage into the room. We here at Super 8 hope to see you again your future travels.
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Additional Information about Super 8 Milan Sandusky Area

Address: 11313 Milan Rd, Milan, OH 44846
Phone Number:
Location: United States > Ohio > Milan
Amenities:
Business Center with Internet Access Free Breakfast Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Milan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Milan Sandusky Area 2*
Number of rooms: 69
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Also Known As:
Super 8 Milan Sandusky Area Ohio

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