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“Clean, Friendly and Convenient” 4 of 5 stars
Review of Courtyard by Marriott Cleveland Airport/South

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Courtyard by Marriott Cleveland Airport/South
3.0 of 5 Hotel   |   7345 Engle Road, Middleburg Heights, OH 44130   |  
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Baltimore, Maryland
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Clean, Friendly and Convenient”
4 of 5 stars Reviewed September 23, 2013

We stayed at this hotel this past weekend to attend a wedding in a local area. Shuttle service too and from the hotel was very helpful. The hotel staff was warm and accomodating. The hotel seemed to work in partnership with the wedding party, as a meeting room was reserved for the wedding guests all weekend with food and drinks. The lounge area and "bistro" was a plus too! Rooms were clean and comfortable as well, and the air conditioning was in perfect condition. A few minor suggestions/comments: add personal safes to rooms...most nice hotels have them. The bathroom vanity area is very small, and cramped for 3-4 people to share. There is no mini fridge in room either. We would stay here again however. :)

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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86 people have reviewed this hotel

Traveler rating
    28
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    21
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Springdale, Arkansas
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 16, 2013

Typical high quality Courtyard hotel, with great location for flying out the next day. Service here was great, and the rooms were very nice & clean. We did find it interesting though that none of us had refrigerators in our rooms. This was the first Courtyard we had stayed in where that was the case.

I ate at the Bistro for dinner & breakfast, and experienced good service & food both times.

I marked Sleep Quality as average because of the train noise from the hotel. I slept right through it, but the other guys were woken up a few times when it went through.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Top Contributor
264 reviews 264 reviews
159 hotel reviews
Reviews in 90 cities Reviews in 90 cities
306 helpful votes 306 helpful votes
4 of 5 stars Reviewed September 14, 2013

We stayed at this location for one night while traveling to visit family and friends.

The location was easy to find and parking is plentiful and free. There is a nicely decorated inviting lobby with front desk and nicely appointed common area. Included are the typical amenities of the “new” Courtyard by Marriott. Interactive TV with local information, business center, plenty of seating, a casual café & bar. All of the staff was friendly. Check in was incredibly friendly, and they did their best to give us a very nice room even though we were checking in late. The clerk who checked us in a bit after 10pm was friendly and professional. He upgraded us to a room with a small balcony.

There is free Wi-Fi available in the lobby area and rooms. There is a nice indoor pool and hot tub.

The rooms are nicely decorated, relatively large and fresh. The beds are not the best but were acceptably comfortable, but they did have nice pillows. They have nice HD TV's. The climate control works well and the blower motor can stay on for white noise while the climate control is still functioning. We had no noise from adjoining rooms nor outside noise. Unfortunately, the curtains are too short and let in an unacceptable amount of morning light. Our room looked over a nice grassy garden type area. The bathrooms are well equipped, but have tiny countertops for the size of the bathroom. Everything was very clean around the hotel.

There are plenty of dining options within an easy drive from the hotel. We did partake of a quick and easy breakfast in the casual café as it was included in our rate. (Normally there is a fee for breakfast at Courtyard by Marriott.) The prices were reasonable, the food was good, and the staff was friendly.

We would absolutely recommend this location and would stay here again when we were in the area. The room rates seemed appropriate for the area, especially with our corporate rate that includes breakfast. Our bill was under our door in the morning. The entire hotel is non-smoking which is always a plus.

Thanks for a great stay, and to all. We will look at this hotel again when we are in the area.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rocky River, Ohio
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 11, 2013

I am from the area, but, stayed there for a wedding reception i was attending close by. The hotel was nice. Close to the airport (5 minutes) and close to downtown (15 - 20 minutes). They provided a nice, but small Hospitality Room-B. 25" TV, refridgerator, cups and ice. The staff was attentive. The rooms were nice and clean. The toilet would not stop running, when we first got there. I mentioned this to AJ @ the front desk and it was taken care of.

This is a nice basic Marriott with no real frills, good location and clean.

Room Tip: Did not try spa or room service, no N/A option given. Good location with fast food with in walking d...
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  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bayamon, Puerto Rico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 4, 2013

Would definitely recommend. Cleaniness and Comfort is what is all about. My stay was during Hurricane Sandy. The warmness of the room and security was excellent. The food at the lobby area was very good.Outstanding service.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Canal Fulton, Ohio
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 4, 2013

We checked in on August 31st and stayed one night. I was first impressed with the exterior of the hotel, it is very well maintained and had very nice landscaping. The lobby is very clean and modern. I was greeted by a very friendly staff member and check-in took less than a minute. Our room was spotless and our bed was extremely comfortable. We went to the Oktoberfest and didn't have to worry about driving because they supplied a free shuttle to and from the festivities. Checking out was just as quick and we were again greeted by a very friendly staff member. We don't travel to this area of Cleveland very often, but anytime we fly out of Cleveland we will stay here. We will definitely stay here next year for Oktobefest.

Room Tip: We were on the front side of the hotel on the fourth floor and it was quiet.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anniston, Alabama
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 31, 2013

The staff at the desk were very courteous and made checking in a breeze. The room we stayed in was clean with a little wear but nothing major. It would have been nice to have had a fridge in the room, but it wasn't a major inconvenience. The pool area was nice and they had a really nice workout room and bistro. I would definitely stay here again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Cleveland Airport/South

Also Known As:
Courtyard By Marriott Cleveland Airport/South Hotel Middleburg Heights
Courtyard By Marriott Cleveland Airport/South Hotel
Courtyard Middleburg Heights
Middleburg Heights Marriott
Middleburg Heights Courtyard
Courtyard By Marriott Cleveland Airport/South Middleburg Heights, Ohio
Address: 7345 Engle Road, Middleburg Heights, OH 44130
Phone Number:
Location: United States > Ohio > Middleburg Heights
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Middleburg Heights
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Cleveland Airport/South 3*
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