First, I would like to mention that we choose to stay at Marriott hotels whenever we have the option, because we know what to expect and rarely ever have any negative experiences.
We stayed 2 nights at this hotel. The room was clean as were all public areas. Upon check-in we asked the lady at the desk for restaurant recommendations. She gave us an excellent recommendation for a nearby restaurant and we had a fabulous dinner thanks to her!
The Bistro at the hotel was great for breakfast. The service there was really quick and the food was yummy. What's nice is that each meal has the calories posted next to it to help in decision making.
Unfortunately, there were a couple of unpleasant aspects of our stay. The A/C in the rooms is the individual unit kind, not central air and heat, which means it blows freezing cold air directly on you. If we put it off, it was too warm in the room to sleep, but if it was on, it was blowing directly on us. This wasn't really a big deal, but did take some adjusting to.
Another negative experience was that when we returned to our hotel room on our second night, the ENTIRE 5th floor hallway smelled like cigarette smoke. To people who despise cigarette smoke, this was extremely disturbing. We had to go to the front desk to get our room key reprogrammed since it wouldn't work, so while we were there, we informed them of the smoke smell. The gentleman who reprogrammed our key had another guest who needed assistance behind us, so he asked a fellow employee (Svetlana) to go up to the 5th floor to check it out. She resisted and he insisted once more, so she went. We ended up in the elevator with her. She literally got up to the 5th floor, sniffed a little bit, and confirmed that it did smell like smoke. I would really like to know what good that did! It was obvious that her shift was ending and she wanted to go home instead of providing Marriott-level service to guests. When we awoke in the morning, the smoke smell had found its way into our room. DISGUSTING!
Overall, it was a decent stay, but I can't say that we will return. I expected better service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.