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“Great value” 4 of 5 stars
Review of Super 8 Mentor/Cleveland

Super 8 Mentor/Cleveland
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Super 8 Mentor/Cleveland
2.0 of 5 Motel   |   7325 Palisades Parkway, SR 2 & 306 / I-90 Ex 193 North, Mentor, OH 44060   |  
Hotel amenities
Ranked #7 of 9 Hotels in Mentor
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95 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Anna
1 review
2 of 5 stars Reviewed September 2, 2013

The room looked nothing like the pictures. It had a musty odor. The vent in the bathroom was half out of the ceiling and the recliner had damaged the wall and the plaster/stucko was still on the floor. No free wall receptacles for devices. Not a good value in my opinion. We won't make a return visit.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOhio, Manager at Super 8 Mentor/Cleveland, responded to this review, November 20, 2013
Thank you very much for taking time to share your views about our Hotel. Reviews such as yours are most welcome and it motivates us even more to further improve our services that our guests have enjoyed over the years we are in the business. It is unfortunate that we never had the opportunity of providing the accommodation to your exacting preference but we assure you that we are as well most capable of providing flawlessly, superb quality of service to all our valued guests. We appreciate your time in sharing your views about our hotel. We look forward to another opportunity of providing accommodation to you.
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Frederick, Maryland
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 6, 2013

I had stayed at this location in 2007 and remembered it being much nicer. This time, I was not as impressed.

There were not enough outlets for all of the appliances/devices already located in the room (for example, a light, fridge and microwave were supposed to go into two sockets). There were only two outlets at/near the desk and both were filled. I had to buy an extension cord so I could have a place to plug in my laptop.

Also, the water pressure was rather low in both the shower and the slow-flushing toilet.

One of the lampshades was warped and peeling. Seriously, how do you miss that? It just looks bad, regardless if it is a budget motel.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMOhio, Manager at Super 8 Mentor/Cleveland, responded to this review, November 20, 2013
Thank you very much for drawing your attention to these problems. Rest assured that we will look into this matter so we can address these issues right away. We hope to see you again so that we can provide the quality of service you expect.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Mentor/Cleveland

Address: 7325 Palisades Parkway, SR 2 & 306 / I-90 Ex 193 North, Mentor, OH 44060
Location: United States > Ohio > Lake County > Mentor
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in Mentor
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Mentor/Cleveland 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Super 8 Mentor/Cleveland Hotel Mentor
Super Eight Mentor
Mentor Super Eight
Mentor Super 8
Super 8 Mentor/Cleveland Ohio

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