If an employee tells a customer something that is in error, I believe the hotel should not penalize the customer for that error. I arrived at hotel at 1:45 a.m. and the hotel wanted to charge me for the previous night stay when technically it was the next day. I called around 5:30 pm and informed I would be arriving after 12 midnight and the employee told me it would be o.k. and not charged for that night stay. When I arrived at hotel the new clerk informed me that the 1st person made an error & I would be charged for a room.
- Official Description (provided by the hotel):
- The Hampton Inn Medina is centrally located to access businesses and other attractions in Cleveland, Akron and the surrounding area. Our hotel has 78 guestrooms, accessible rooms, pool, business center and fitness center to accommodate all of your traveling needs. We offer free hot breakfast, fresh Hampton Bed and free high speed internet in every room and our hotel proudly offers the 100% Hampton Guarantee on every stay. ... more less
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- Also Known As:
- Hampton Inn Medina Hotel Medina
- Medina Hampton Inn
- Hampton Inn Medina Ohio