Arriving at the hotel after a long trip on the road only to have to deal with an inexperieced front desk employee to check us in.It took her 40 minutes to get us checked in for our party of 4 Staying in 2 different rooms was a challenge for her to do with 4 different charge cards. She had to call a manager on the phone to assist her. I must say that a first impression for us at a Hampton Inn was not a professional and pleasing one. The remodeling going on was terrible with dust flying everywhere, not good for breathing air and food area. Floor unsafe to walk on all torn up.They should have closed down for the remodel, not even a price reduction for the inconvenience. If we had been told about the remodel when making our reservation , we would not have stayed. I'm sure they lost future customers, many people were complaining. Rooms did not have enough drawer space and the coffee pot was located in the bathroom, so wrong. I did do the survey that was sent to me by Hilton about our stay thinking that I would get a respone that did not happen.