We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“An Unexpected Treat” 5 of 5 stars
Review of Residence Inn by Marriott

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Residence Inn by Marriott to your Saves list
Residence Inn by Marriott
3.0 of 5 Hotel   |   1370 Arrowhead Drive, Maumee, OH 43537   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #7 of 18 Hotels in Maumee
San Francisco, California
1 review
1 helpful vote 1 helpful vote
“An Unexpected Treat”
5 of 5 stars Reviewed October 15, 2011

In this day and age, an attention to detail and sincere customer care are rare commodities, but the Toledo Maumee Residence Inn delivered both with an understated grace usually reserved for more historic inns.

I had researched properties in and around the Toledo area on the web and eventually came across TripAdvisor and their #1 Rated property, the Toledo Maumee Residence Inn. But it wasn't the abundance of glowing reviews which sold me. It was the fact that the General Manager, Valerie Weber, took the time to respond to each post. Not only did this show me that she cared about what her guests had to say, but that she recognized the power of the web and how it could truly enhance her business. Kudos to Ms. Weber for embracing this ever-developing medium.

And to her superbly trained staff, a much deserved 'Well done!'. From the warm reception and beautifully appointed suite (which was on the top floor, quietly situated as requested) to the spot-on restaurant recommendation, their dedication to providing superior service are evident in everything they do.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

175 reviews from our community

Traveler rating
    111
    45
    11
    4
    4
See reviews for
78
26
10
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Williamsburg, Virginia
2 reviews
5 of 5 stars Reviewed September 19, 2011

This is a beautiful facility. Clean, comfortable, friendly. Great hot morning breakfast. Linens very nice with a comfortable bed in a one room suite. Quiet for sleeping.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valweb, General Manager at Residence Inn by Marriott, responded to this review, September 21, 2011
Thank you for the kind review of your recent stay with us. We are pleased you had a chance to enjoy the breakfast as we are always adding new offerings and appreciate the feedback.

We hope to see you again on your next visit to the area.

Warm wishes,
Valerie Weber and Team Residence Inn Maumee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 8, 2011

My husband and I decided to try this place because of the #1 rating on Trip Advisor. We got a great rate and had a wonderful stay! We were only there for one night, but boy did it make an impression! As we plan to make frequent trips to the area, we will definitely be repeat customers. That one night really spoiled us! The place was super clean and we loved the vibrant decor'. The few staff members we dealt with were wonderful and friendly. The bed was more comfortable than ours at home! The area, though near a busy road, was quiet and peaceful, but of course it was a weekend night. It sounds silly, but the full candy dish was just such a nice touch! (I enjoyed several pieces!) The one negative thing I read in one review was that it was kind of hard to get to, but we didn't find that to be true at all and thought it was rather easy to find. Thanks Marriott for providing such a beautiful and welcoming place to stay and at an affordable price... you now have two new loyal customers!

Room Tip: Enjoy the great government rate if you can, as they are normally higher than the AAA rate.
See more room tips
  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valweb, General Manager at Residence Inn by Marriott, responded to this review, September 21, 2011
Thank you so much for your great review of your recent stay with us. We are thrilled to hear that you had a wonderful stay and that you will return. It is always nice to add to our "family"!! You mentioned the candy, be sure to try the lemon next time you are here...that's my favorite.

We look forward to seeing you again. I hope to have the opportunity to meet you in person.

Warm wishes,
Valerie Weber and Team Residence Inn Maumee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, UK
Top Contributor
76 reviews 76 reviews
59 hotel reviews
Reviews in 51 cities Reviews in 51 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed August 30, 2011

We stayed for only one night but we would have happily stayed longer. It was a newer property, with the updated furnishings. Our children enjoyed the pool, and we all enjoyed the breakfast. I would recommend the hotel to anyone.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valweb, General Manager at Residence Inn by Marriott, responded to this review, September 1, 2011
Hello,
Thank you so much for you kind review of your stay with us. I hope that next time you come to stay with us you will be able to stay longer that one night! We look forward to having you!
Warm wishes,
Valerie Weber and Team Residence Inn Maumee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chicago
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 24, 2011

This hotel was a great value, 143 with AAA for a two bedroom with a nice kitchen and living room. Very modern, bright colors. The hotel was crowded on a Monday, seemed like more families then business guests. Really great room for the price, close to I80, nice cool pool and decent hot tub too. Cant complain, and I would stay here again. It is off the road too, so its fairly quiet and night.

Room Tip: go for the 2 bedroom, lots of space
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 37 cities Reviews in 37 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 19, 2011

This is a very nice Residence Inn -- typical of the better maintained and staffed of these properties. Room was clean, temperature control good, and in a decent location.

  • Stayed August 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valweb, General Manager at Residence Inn by Marriott, responded to this review, August 22, 2011
Thank you for taking the time to post a review of your recent stay with us. We appreciate the feedback and hope you will stay with us again.
Warm wishes,
Residence Inn Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarnia, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 26, 2011

What a fantastic hotel...staff are excellent (both helpfull prior to our arrival and during our stay)....It seems nothing is too much trouble for them..breakfast was included in the price and was of excellent choice and quality and there were also social evenings where hot food was available (a nice touch if you are with a large family)....Location is a little dificult, if your not from the area, but thats what GPS's are for in this day and age I guess. Rooms are clean and spacious and WIFI is included which is great. If you dont want to take a laptop, there is a business center which allows you to access internet free of charge.....The hotel and its staff thoroughly deserve its number 1 rating (at the time of writing).....A GREAT PLACE TO STAY!!!

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
valweb, General Manager at Residence Inn by Marriott, responded to this review, August 22, 2011
Thank you so much for taking the time to post such a thorough review of your stay with us last month. We appreciate the kind words and detail you added to your comments. We are very proud of the property and the team we have here and it is nice to hear that guest are enjoying what we are offering!!
We hope to see you again should your travels bring you back to the area.
Until then, all the best wishe to you and your family!
Team Residence Inn Maumee
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Residence Inn by Marriott? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Inn by Marriott

Address: 1370 Arrowhead Drive, Maumee, OH 43537
Location: United States > Ohio > Maumee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Maumee
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn by Marriott 3*
Number of rooms: 108
Official Description (provided by the hotel):
Our contemporary boutique hotel is an all suite property designed to help you work, relax, stay connected, and unwind. Guests will feel at home in one of our 108 spacious suites that provide separate dining, living, sleeping, and working areas. Enjoy a complimentary hot breakfast buffet, indoor pool and whirlpool, outdoor BBQ area with fire pit, onsite fitness center, wired and wireless internet access, USA Today and local newspapers, and much more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Priceline, Expedia, Booking.com, Orbitz, TripOnline SA, Hotels.com, Travelocity, Odigeo and Tingo so you can book your Residence Inn by Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn By Marriott Hotel Maumee
Residence Inn Maumee
Maumee Residence Inn
Maumee Marriott
Residence Inn By Marriott Maumee, Ohio

Owners: What's your side of the story?

If you own or manage Residence Inn by Marriott, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.